City of Merced Bill Pay – A Comprehensive Guide

Introduction

Welcome to the City of Merced’s bill pay guide! This guide will provide you with all the necessary information you need to make a successful payment for your utility bills. The City of Merced offers two convenient ways to pay your bills: through the Click2Gov Utility Billing system and the Merced City website. In this guide, we will walk you through the steps for both methods, ensuring that you can make your payments quickly and easily.

Click2Gov Utility Billing System

The Click2Gov Utility Billing system is a secure and user-friendly platform that allows you to manage your utility accounts and make payments online. To access the system, follow these steps:

1. Go to the City of Merced’s website (www.cityofmerced.org) and click on the “Departments” tab.
2. Select “Finance” from the drop-down menu.
3. Click on “Utility Billing” from the left-hand menu.
4. Click on “Click2Gov Utility Billing” to access the system.

Once you are on the Click2Gov Utility Billing system, you can:

• View your account information, including your account balance and payment history.
• Make a one-time payment using a credit card or e-check.
• Set up automatic payments for your utility bills.
• Access your utility bill statements online.

To make a payment, follow these steps:

1. Log in to your account using your account number and password.
2. Click on the “Make a Payment” button.
3. Select the payment method you prefer (credit card or e-check).
4. Enter the payment amount and confirm.
5. Review your payment details and click “Submit.”

Merced City Website

Alternatively, you can also make a payment through the Merced City website. To do this, follow these steps:

1. Go to the City of Merced’s website (www.cityofmerced.org) and click on the “Departments” tab.
2. Select “Finance” from the drop-down menu.
3. Click on “Utility Billing” from the left-hand menu.
4. Click on “One Time Payment” in the upper right corner of the page.
5. Enter your account number and click “Next.”
6. Select the payment method you prefer (credit card or e-check).
7. Enter the payment amount and confirm.
8. Review your payment details and click “Submit.”

Frequently Asked Questions

1. What forms of payment are accepted?
   The City of Merced accepts credit cards (Visa, Mastercard, and Discover) and e-checks.
2. Can I make a partial payment?
   No, the system only accepts full payments.
3. Can I view my account history online?
   Yes, you can view your account history, including payment history and consumption history, through the Click2Gov Utility Billing system.
4. How do I sign up for automatic payments?
   You can sign up for automatic payments through the Click2Gov Utility Billing system. Once you are logged in, click on “Auto Pay” and follow the prompts to set up automatic payments.
5. Can I receive an email reminder for my utility bill payments?
   Yes, you can sign up for email reminders through the Click2Gov Utility Billing system. Once you are logged in, click on “My Profile” and select “Email Notifications.”

Conclusion

Paying your utility bills in the City of Merced is now easier than ever, with two convenient options available. Whether you prefer to use the Click2Gov Utility Billing system or the Merced City website, both methods are secure, user-friendly, and convenient. If you have any further questions or concerns, please contact the City of Merced’s Finance Department at (209) 388-7111.