City of Dover Bill Pay: A Comprehensive Guide

The City of Dover, Delaware, offers its residents various ways to pay their utility and tax bills. In this guide, we will discuss the two most popular methods of paying bills online and provide step-by-step instructions on how to do it.

Method 1: Paying through the City of Dover’s Official Website

To pay your utility and tax bills through the City of Dover’s official website, follow these steps:

1. Go to the City of Dover’s website: https://www.cityofdover.com/
2. Click on the “Utility Payment Plan” or “Tax Payment” tab, depending on the type of bill you want to pay.
3. Select “Preauthorized Payment Plan” to enroll in automatic payments.
4. Fill out the required information, including your account number, name, address, and email address.
5. Choose your preferred payment method: bank draft, credit/debit card, or e-check.
6. Review your information and submit your payment.

Method 2: Paying through the City of Dover’s Payment Portal

Alternatively, you can pay your bills through the City of Dover’s payment portal:

1. Go to the payment portal: https://payments.cityofdover.com/egov/apps/bill/pay.egov?view=search&itemid=2
2. Enter your account number, without the dashes, and click “Search.”
3. Select the bill you want to pay and click “Next.”
4. Choose your preferred payment method: credit/debit card or e-check.
5. Enter your payment information and click “Next.”
6. Review your information and submit your payment.

Frequently Asked Questions (FAQs)

1. What forms of payment are accepted?

The City of Dover accepts various forms of payment, including credit/debit cards (Visa, Mastercard, Discover), e-checks, and bank drafts.

1. Are there any fees associated with online payments?

No, the City of Dover does not charge any fees for online payments.

1. Can I make a partial payment?

No, the City of Dover only accepts full payments.

1. Can I pay my bill in person?

Yes, you can pay your bill in person at the City of Dover’s Utility office, located at 5 E Reed St, Dover, DE 19901.

1. What happens if I miss a payment?

A 1 1/2 percent per month penalty is added to all unpaid utility bills. Tax bills are subject to a 1 percent per month penalty.

1. Can I view my bill online?

Yes, you can view your utility and tax bills online by logging into your account on the City of Dover’s website.

1. How do I sign up for automatic payments?

You can sign up for automatic payments through the City of Dover’s website or by filling out the Preauthorized Payment Plan form and submitting it to the Utility office.

Conclusion

Paying your City of Dover utility and tax bills has never been easier. With two convenient methods to choose from, you can pay your bills quickly and securely online. If you have any questions or concerns, you can contact the City of Dover’s Customer Service department for assistance.