Paying Your Water Bill in the City of Columbus: A Guide

Introduction

As a resident of the City of Columbus, Ohio, paying your water bill is an essential part of maintaining your home or business. The City of Columbus offers various ways to pay your water bill, and this guide will outline the different payment methods and provide step-by-step instructions on how to make a payment.

Payment Methods

The City of Columbus offers several ways to pay your water bill:

1. Online Payment: You can pay your water bill online using your credit or debit card through the City’s website. To make an online payment, follow these steps:

a. Go to the City of Columbus’ website (www.columbus.gov) and click on the “Services” tab.

b. Select “Make a Payment” from the drop-down menu.

c. Choose “Utility Payment” as the payment type.

d. Enter your account number and last payment amount.

e. Select the payment method (credit or debit card) and enter the payment information.

f. Review the payment details and confirm the payment.

g. Print or save the receipt for your records.
2. Phone Payment: You can also pay your water bill over the phone by calling the City’s automated payment system at (614) 645-3111. Follow the prompts to enter your account number and payment information.
3. In-Person Payment: You can pay your water bill in person at the City’s Utility Payment Office, located at 90 West Broad Street, Columbus, Ohio 43215. The office is open Monday through Friday, 8:00 AM to 5:00 PM.
4. Mail Payment: You can mail your water bill payment to the City’s Utility Payment Office at the address above. Make sure to include your account number and payment information with your check or money order.

Tips and Reminders

• Make sure to have your account number ready when making a payment.
• Payments made after 5:00 PM will be processed the next business day.
• A convenience fee will be applied to credit or debit card payments.
• Keep your receipt for your records.
• Consider enrolling in the City’s Automatic Bank Draft program to make paying your water bill easier and on time.

Conclusion

Paying your water bill in the City of Columbus is now easier than ever with various payment methods available. Remember to have your account number ready and choose the payment method that suits you best. If you have any questions or concerns, you can contact the City’s Utility Payment Office at (614) 645-3111.

FAQs

1. Can I pay my water bill online?
   Yes, you can pay your water bill online using your credit or debit card through the City’s website.
2. Can I pay my water bill over the phone?
   Yes, you can pay your water bill over the phone by calling the City’s automated payment system at (614) 645-3111.
3. Can I pay my water bill in person?
   Yes, you can pay your water bill in person at the City’s Utility Payment Office, located at 90 West Broad Street, Columbus, Ohio 43215.
4. Can I mail my water bill payment?
   Yes, you can mail your water bill payment to the City’s Utility Payment Office at the address above.
5. Is there a convenience fee for credit or debit card payments?
   Yes, a convenience fee will be applied to credit or debit card payments.
6. How do I enroll in the City’s Automatic Bank Draft program?
   You can enroll in the City’s Automatic Bank Draft program by visiting the City’s website and following the instructions provided.