My Meter: City of Columbia Bill Pay

Introduction

The City of Columbia offers an online billing and payment system for its utility customers, allowing them to easily view, pay, and manage their bills. This guide will provide step-by-step instructions on how to pay your utility bills online using the City of Columbia’s My Meter platform.

Accessing My Meter

To access your utility bill and make a payment, follow these steps:

1. Go to the City of Columbia’s website at www.como.gov.
2. Click on the “Utilities” tab at the top of the page.
3. Select “Customer Service” from the dropdown menu.
4. Click on “Billing & Payment” from the left-hand menu.
5. You will be redirected to the My Meter platform. Click on the “Log in” button to access your account.

Creating a My Meter Account

If you don’t have a My Meter account, follow these steps to create one:

1. Click on the “Create an Account” button on the My Meter login page.
2. Enter your account information, including your name, email address, and account number.
3. Choose a password and re-enter it to confirm.
4. Click “Submit” to create your account.

Logging In to My Meter

Once you have created your My Meter account, follow these steps to log in:

1. Go to the My Meter login page.
2. Enter your email address and password.
3. Click the “Log in” button.

Viewing Your Bill

Once you are logged in to your My Meter account, follow these steps to view your bill:

1. Click on the “Billing & Payment” tab at the top of the page.
2. Select the account you want to view from the dropdown menu.
3. Click on the “View Bill” button.

Making a Payment

To make a payment, follow these steps:

1. Click on the “Billing & Payment” tab at the top of the page.
2. Select the account you want to pay from the dropdown menu.
3. Click on the “Make a Payment” button.
4. Enter the payment amount and select the payment method (credit/debit card or bank draft).
5. Click “Submit” to complete the payment.

Managing Your Account

My Meter allows you to manage your account and view useful information, such as consumption history and markers. To access these features, follow these steps:

1. Click on the “Billing & Payment” tab at the top of the page.
2. Select the account you want to manage from the dropdown menu.
3. Click on the “Account Management” tab.
4. Use the markers to track important events and monitor associated energy changes.
5. View detailed usage charts for a selected service on an account or compare your consumption with multiple accounts.

Troubleshooting

If you encounter any issues while using My Meter, please contact the City of Columbia’s Customer Service department at 651-757-4200 or email [email protected].

Conclusion

Paying your City of Columbia utility bill online is easy and convenient with My Meter. By following the steps outlined in this guide, you can view your bill, make a payment, and manage your account. If you have any questions or issues, please contact the City of Columbia’s Customer Service department for assistance.