Paying Your City of Austin Utility Bills: A Comprehensive Guide

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Payment

Introduction

As a resident of Austin, Texas, paying your city utility bills is an essential part of maintaining your household. The City of Austin Utilities provides various payment options to make it convenient for you to settle your bills on time. In this article, we will guide you through the process of paying your bills using the two most popular links provided by the City of Austin Utilities.

Link 1: https://coautilities.com/wps/wcm/connect/occ/coa/util/support/payment/

This link takes you directly to the payment page of the City of Austin Utilities. Here, you can choose from various payment options:

  1. Pay Online: You can pay your bills online using a credit or debit card. Simply follow the instructions on the screen and enter your account number and payment information.
  2. Pay by Phone: If you prefer to pay over the phone, you can call the City of Austin Utilities’ customer service at 512-494-9400. Have your account number and payment information ready.
  3. Pay by Mail: You can also pay your bills by mail using a check or money order. Send your payment to the address listed on the page.
  4. Pay in Person: If you prefer to pay in person, you can visit the City of Austin Utilities’ customer service center located at 1111 Rio Grande St, Austin, TX 78701.

Link 2: https://coautilities.com/

This link takes you to the City of Austin Utilities’ homepage. From here, you can access various sections related to bill payment:

  1. My Account: You can log in to your account to pay your bills online or view your account details.
  2. Support: This section provides information on various topics related to utility services, including billing and payment.
  3. Payment: This section takes you directly to the payment page, where you can choose from various payment options.

FAQs

  1. What forms of payment are accepted by the City of Austin Utilities?

The City of Austin Utilities accepts credit and debit cards (Visa, Mastercard, American Express, and Discover), as well as checks and money orders.

  1. Can I pay my bill over the phone?

Yes, you can pay your bill over the phone by calling the City of Austin Utilities’ customer service at 512-494-9400.

  1. Can I pay my bill in person?

Yes, you can pay your bill in person at the City of Austin Utilities’ customer service center located at 1111 Rio Grande St, Austin, TX 78701.

  1. How do I sign up for automatic payments?

You can sign up for automatic payments through your online account. Simply log in, go to the “My Account” section, and click on “Auto Pay.”

  1. Can I view my bill online?

Yes, you can view your bill online by logging into your account.

Conclusion

Paying your City of Austin utility bills is now easier than ever, thanks to the various payment options provided by the City of Austin Utilities. Whether you prefer to pay online, by phone, by mail, or in person, there is a convenient option available for you. If you have any questions or concerns, you can contact the City of Austin Utilities’ customer service for assistance.

FAQ

Can I use credit card to pay City of Austin utilities?

You’ll need to supply: City of Austin account number, including any leading zeroes. Credit card or ATM/debit card number and expiration date. ZIP code where the credit or debit card statement is mailed for payment.

Does City of Austin utilities have an app?

Austin Energy App. for Monitoring Electric Usage at your Home or Business.

What is the toll free number for the City of Austin utilities?

Call Customer Care at 512-494-9400 to speak with a representative.

Other Resources :

City of Austin Utilitiescoautilities.com

With Autopay, your utility bill payment is deducted automatically from your bank account each month. Autopay is free, easy to sign up for, and you can cancel

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