CenterPoint Bill Pay as Guest: A Step-by-Step Guide

Are you looking for a convenient and secure way to pay your CenterPoint Energy bills as a guest? Look no further! This guide will walk you through the process of paying your bills using the two authorized links provided by CenterPoint Energy.

Link 1: https://www.centerpointenergy.com/en-us/business/customer-service/billing-payment/make-a-payment%3Fsa%3DHO
Link 2: https://css.centerpointenergy.com/cnp.css/Login/Logon.aspx%3Freturnurl%3D/cnp.css/Applications/OneTimePay/

Before we begin, please note that these links are exclusively for guest users who do not have a CenterPoint Energy account. If you are a registered user, please log in to your account to make a payment.

Paying Your Bill Using Link 1

To make a payment using Link 1, follow these steps:

1. Open the link in a new tab: https://www.centerpointenergy.com/en-us/business/customer-service/billing-payment/make-a-payment%3Fsa%3DHO
2. Click on the “Make a Payment” button.
3. Select “Guest Pay” from the dropdown menu.
4. Enter your account number, which can be found on your bill statement.
5. Choose the payment method you prefer: credit/debit card or bank draft.
6. Enter the payment amount and confirm.
7. Follow the instructions to complete the payment process.

Paying Your Bill Using Link 2

To make a payment using Link 2, follow these steps:

1. Open the link in a new tab: https://css.centerpointenergy.com/cnp.css/Login/Logon.aspx%3Freturnurl%3D/cnp.css/Applications/OneTimePay/
2. Click on the “Log On” button.
3. Enter your account number, which can be found on your bill statement.
4. Enter your password or create a new password if you haven’t logged in before.
5. Click on the “Log On” button.
6. Select the “One Time Pay” option.
7. Enter the payment amount and confirm.
8. Follow the instructions to complete the payment process.

Troubleshooting Tips

If you encounter any issues during the payment process, here are some troubleshooting tips to help you resolve them:

1. Check your internet connection to ensure it’s stable.
2. Ensure that your browser is updated to the latest version.
3. Clear your browser’s cache and cookies.
4. Try using a different browser.
5. If you’re still experiencing issues, contact CenterPoint Energy’s customer service at 1-800-332-7143 for assistance.

Conclusion

Paying your CenterPoint Energy bills as a guest user is a straightforward process that can be completed using the two authorized links provided. Remember to always use the correct link for your needs, and follow the troubleshooting tips if you encounter any issues. Thank you for choosing CenterPoint Energy for your energy needs!