Baltimore City Bill Pay – Water

Introduction

Welcome to the Baltimore City online bill pay system! This guide will walk you through the process of paying your water bill online. Please note that you will need your account number and service address to make a payment.

Step 1: Access the Online Payment Portal

To start, open a web browser and navigate to https://pay.baltimorecity.gov/water. This will take you to the Baltimore City Water payment portal.

Step 2: Enter Your Account Number and Service Address

On the payment portal, you will see a field labeled “Account Number.” Enter your water account number in this field. Below the account number field, you will see a field labeled “Service Address.” Enter the service address associated with your water account in this field.

Example: 401 E Fayette St

Please note that you should enter the service address as it appears on the top portion of your bill. Use abbreviations (West = W, North = N, Street = St, Drive = Dr, etc.) to ensure accurate search results.

Step 3: Search for Your Account

After entering your account number and service address, click the “Search” button. This will search for your water account in the city’s database.

Step 4: Select Your Payment Method

Once your account is found, you will be taken to a page that displays your account details. On this page, you will see a list of payment methods available. Select the payment method you prefer to use.

Step 5: Enter Payment Information

After selecting your payment method, you will be prompted to enter your payment information. Enter the required information accurately, and ensure that the payment amount is correct.

Step 6: Confirm Your Payment

Once you have entered your payment information, review your details carefully to ensure everything is correct. If everything looks good, click the “Confirm” button to complete your payment.

Step 7: Print or Save Your Receipt

After confirming your payment, you will be taken to a receipt page. Print or save this receipt for your records. You will also receive an email receipt for your payment.

Troubleshooting

If you encounter any issues during the payment process, you can contact the Baltimore City Bureau of Revenue Collections at 410-396-3000 for assistance. You can also email them at [email protected].

Conclusion

That’s it! You have successfully made a water bill payment using the Baltimore City online bill pay system. Remember to keep your account number and service address handy, and always double-check your payment information before confirming your payment. If you have any questions or concerns, don’t hesitate to reach out to the Baltimore City Bureau of Revenue Collections.