Paying Bills in Aurora: A Guide to Online Payment Options

Aurora residents have two main options for paying their bills online: Aurora Health Care and City of Aurora Water. This guide will provide an overview of the payment processes for both websites, including steps for making payments, available payment methods, and helpful resources.

Aurora Health Care Bill Pay

aurorahealthcare.org/patients-visitors/billing-payment/

Aurora Health Care offers an easy-to-use online billing and payment system for patients to manage their health care expenses. To make a payment, follow these steps:

1. Sign in to LiveWell: Patients can sign in to their LiveWell account to access their billing information and make a payment.
2. Pay with my LiveWell account: Once signed in, patients can click on the “Pay with my LiveWell account” button to view their billing summary and select the amount they want to pay.
3. Pay as a guest: Patients who don’t have a LiveWell account can click on the “Pay as a guest” button to make a payment without signing in.
4. Select a payment method: Patients can choose to pay by credit card, debit card, or bank account.
5. Enter payment information: Patients will need to enter their payment information, including the amount they want to pay, their card number or bank account information, and their billing zip code.
6. Confirm payment: After entering their payment information, patients will be asked to confirm their payment details before submitting their payment.
7. View their billing summary: Patients can view their billing summary to ensure their payment was processed successfully.

Available Payment Methods

Aurora Health Care accepts several payment methods, including:

• Credit cards (Visa, Mastercard, American Express, and Discover)
• Debit cards
• Bank accounts (ACH payments)

Helpful Resources

• FAQs: Aurora Health Care provides a list of frequently asked questions (FAQs) related to billing and payment. Patients can find answers to common questions, such as “How do I pay my bill online?” and “Can I set up a payment plan?”
• Medical billing glossary: Patients can access a glossary of common medical billing terms to help them understand their bills and insurance claims.
• Cost of care estimate: Aurora Health Care offers a cost of care estimate tool to help patients anticipate the cost of their medical services. Patients can enter their insurance information and the type of service they need to receive an estimate of their out-of-pocket costs.

City of Aurora Water Bill Pay

auroragov.org/residents/water/pay_my_water_bill

The City of Aurora Water department offers an online payment system for residents to pay their water bills. To make a payment, follow these steps:

1. Find your account number: Residents will need to locate their water account number, which can be found on their water bill or by logging into their account online.
2. Select a payment method: Residents can choose to pay by credit card, debit card, or e-check.
3. Enter payment information: Residents will need to enter their payment information, including their account number, payment amount, and payment method.
4. Confirm payment: After entering their payment information, residents will be asked to confirm their payment details before submitting their payment.
5. View their billing summary: Residents can view their billing summary to ensure their payment was processed successfully.

Available Payment Methods

The City of Aurora Water department accepts several payment methods, including:

• Credit cards (Visa, Mastercard, American Express, and Discover)
• Debit cards
• E-checks (electronic checks)

Helpful Resources

• Payment options: The City of Aurora Water department offers several payment options, including automatic bank draft, online payments, and payments by phone. Residents can find more information on these payment options on the city’s website.
• Billing and payment FAQs: The city provides a list of frequently asked questions related to billing and payment. Residents can find answers to common questions, such as “How do I pay my water bill online?”