Paying Your Illinois American Water Bill: A Guide

Are you looking for ways to pay your Illinois American Water bill? Look no further! In this guide, we will walk you through the various payment options available to you, including online payment portals, phone payments, mail payments, and in-person payments. We’ll also provide you with helpful tips and information to ensure that your payment process goes smoothly.

Online Payment Portal

The easiest and most convenient way to pay your Illinois American Water bill is through their online payment portal, MyWater. With MyWater, you can view and pay your bill, sign up for Auto Pay and Paperless Billing, track your water usage, and compare it to your neighborhood average.

To access MyWater, simply log in to your account using your username and password. If you don’t have an account, you can easily create one using your account number and email address. Once you’re logged in, you’ll be able to view your bill and make a payment using your bank account or credit card.

Phone Payments

If you prefer to pay over the phone, you can call Illinois American Water’s customer service center at 1-800-422-2782, Monday through Friday, 7 a.m. to 7 p.m. Have your account number handy, and choose option 1 for billing and payment. You’ll be able to make a payment using your credit card or bank account.

Mail Payments

If you prefer to pay by mail, you can send your payment along with the payment stub to:

Illinois American Water
P.O. Box 6029
Carol Stream, IL 60197-6029

No cash, staples, or paper clips, please.

In-Person Payments

Illinois American Water has partnerships with many authorized payment locations across the state. If you’d like to make a payment in person, you can find your local payment location by visiting their website. Please note that payment locations and terms change periodically, and some locations charge for this service. Customers are encouraged to call the location first to verify they still accept payments for Illinois American Water, as well as the fee information provided on this site.

Tips and Information

• Make sure to have your account number handy when making a payment.
• If you’re enrolling in Auto Pay, make sure to have your bank account and routing numbers available.
• If you’re having trouble logging in to MyWater, call the customer service center for assistance.
• If you’re unable to pay your bill in full, Illinois American Water offers payment plans to help you avoid late fees and penalties.
• Illinois American Water offers a paperless billing option, which can help reduce clutter and save the environment.

Conclusion

Paying your Illinois American Water bill is easy and convenient with their online payment portal, MyWater. You can also pay over the phone, by mail, or in person at an authorized payment location. Remember to have your account number handy and consider enrolling in Auto Pay to avoid late fees and penalties. If you have any questions or concerns, don’t hesitate to contact Illinois American Water’s customer service center.