Alabama Power Bill Pay: Everything You Need to Know

Pay by Phone Our Customer Service team can assist you with payments and questions at 1-800-245-2244.

Payment Options

Are you an Alabama Power customer looking for ways to pay your bill? Look no further! In this article, we’ll guide you through the various payment options available to you, including paying by phone.

Pay by Phone

One of the most convenient ways to pay your Alabama Power bill is by phone. You can reach their Customer Service team at 1-800-245-2244. They are available 24/7 to assist you with payments and answer any questions you may have.

When you call, have your account number and payment information ready. You can pay using a credit or debit card, or you can set up a payment plan if you’re having trouble paying your bill in full.

Additionally, you can also use the Alabama Power mobile app to pay your bill. The app is available for both iOS and Android devices, and it allows you to pay your bill, view your account balance, and check your usage history.

Other Payment Options

Apart from paying by phone, Alabama Power offers several other payment options. You can pay online, by mail, or in person.

Pay Online

You can pay your Alabama Power bill online through their website. Simply log in to your account, click on the “Pay Now” button, and follow the prompts to enter your payment information. You can use a credit or debit card, or you can set up a payment plan.

Pay by Mail

If you prefer to pay by mail, you can send your payment to the address listed on your bill. Make sure to include your account number and the payment coupon from your bill. Allow at least 5-7 business days for the payment to reach Alabama Power.

Pay in Person

Alabama Power also accepts in-person payments at any of their payment locations. You can find a list of payment locations on their website or by calling their Customer Service team.

Frequently Asked Questions

Here are some frequently asked questions related to Alabama Power bill pay:

  1. Can I pay my bill over the phone?
    Yes, you can pay your bill over the phone by calling Alabama Power’s Customer Service team at 1-800-245-2244.
  2. Can I pay my bill online?
    Yes, you can pay your bill online through Alabama Power’s website. Simply log in to your account and click on the “Pay Now” button.
  3. Can I pay my bill by mail?
    Yes, you can pay your bill by mail by sending a check or money order to the address listed on your bill.
  4. Can I pay my bill in person?
    Yes, you can pay your bill in person at any of Alabama Power’s payment locations.
  5. Is there a fee for paying my bill late?
    Yes, there is a late fee for paying your bill after the due date. The late fee is 1.5% of the unpaid balance, or $5, whichever is greater.
  6. Can I set up a payment plan?
    Yes, Alabama Power offers payment plans for customers who are having trouble paying their bill in full. You can set up a payment plan by calling their Customer Service team at 1-800-245-2244.

Conclusion

Paying your Alabama Power bill is easy and convenient, with several payment options available. Whether you prefer to pay by phone, online, by mail, or in person, Alabama Power has you covered. If you have any questions or concerns, their Customer Service team is always happy to help.

FAQ

How do I pay my Alabama Power bill by phone?

Our Customer Service team can assist you with payments and questions at 1-800-245-2244.

Can you pay Alabama Power with credit card?

You can make a one-time payment online using your checking or savings account. You will need your account number and web access code, social security number/Tax ID #, or email address. Also, you can use the BillMatrix service for a one-time payment using your credit card or debit card.

How late can I be on my Alabama Power bill?

(A) A customer’s bill for telecommunications services may include a past due or delinquent date not earlier than fifteen (15) days after the billing date. For other utilities, any customer’s bill for service not paid within ten (10) days from the due date of the bill shall then be delinquent.

Other Resources :

Billing & Payment Options

Pay by Phone Our Customer Service team can assist you with payments and questions at 1-800-245-2244.

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