Billing & Payment Options Choose from a variety of payment methods designed to make paying your bill simple, secure and convenient. Navigation For Your Home My Account …
Billing & Payment Options – For Your Home – Duke Energy
https://www.duke-energy.com/home/billing
Are you looking for a hassle-free way to pay your Duke Progress Energy bill? Look no further! In this article, we will provide you with all the information you need to make your bill payment process smooth and efficient. Duke Progress Energy offers various payment options to suit your needs, ensuring that you can conveniently pay your bill on time.
Introduction to Duke Progress Energy
Duke Progress Energy is a leading energy company that provides reliable and affordable electricity to customers in North Carolina and South Carolina. They are committed to delivering exceptional service and ensuring customer satisfaction. With Duke Progress Energy, you can enjoy the convenience of managing your energy usage and paying your bills with ease.
Convenient Online Payment Option
One of the most convenient ways to pay your Duke Progress Energy bill is through their online payment portal. By visiting their website, you can easily access your account and make payments securely. The online payment option allows you to:
- View and manage your billing statements [2].
- Set up automatic payments for hassle-free bill payment.
- Make one-time payments using your preferred payment method.
- Track your payment history and view past bills.
To access the online payment portal, simply visit the Duke Energy website and log in to your account. If you don’t have an account yet, you can easily create one by providing the necessary information.
Other Payment Options
Duke Progress Energy understands that different customers have different preferences when it comes to bill payment. That’s why they offer a range of payment options to suit your needs. Here are some additional payment options available:
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Pay by Phone: You can make a payment by calling Duke Progress Energy’s automated phone system at 800.777.9898 [1]. Follow the prompts to complete your payment securely.
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Mail-in Payment: If you prefer to pay by mail, you can send your payment to the following address:
Duke Energy
P.O. Box 1094
Charlotte, NC 28201-1094 [1]. -
In-person Payment: Duke Progress Energy has partnered with various payment locations where you can make same-day payments in person. Use their online map to find a participating payment location near you [1].
Additional Information and Assistance
Duke Progress Energy strives to provide excellent customer service and support. Here are some additional resources and information that may be helpful:
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Late Payments: If you are unable to make your payment by the due date, it’s important to contact Duke Progress Energy’s customer service as soon as possible. They may be able to assist you with payment arrangements or provide information on late payment fees.
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Payment Extensions: In certain circumstances, Duke Progress Energy may offer payment extensions to customers facing temporary financial difficulties. Contact their customer service to inquire about eligibility and the application process.
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Contact Information: If you have any questions or need assistance, you can reach Duke Progress Energy’s customer service at 800.777.9898 [1]. Their representatives are available to help you with billing inquiries, payment assistance, and other concerns.
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Email and Address: Duke Progress Energy’s mailing address for general inquiries is:
Duke Energy
P.O. Box 14042
St. Petersburg, FL 33733 [2].You can also contact them via email through their website’s contact form.
Conclusion
Paying your Duke Progress Energy bill has never been easier. With their convenient online payment portal, various payment options, and helpful customer service, you can ensure that your bill payment process is smooth and hassle-free. Take advantage of these resources and enjoy the convenience of managing your energy bills with Duke Progress Energy.
Learn more:
FAQ
What is the process for paying a Duke Energy Progress bill?
Billpay is a service provided by Duke Energy that allows customers to pay their bills online using a credit card or debit card. Customers can also set up automatic payments and receive email reminders about upcoming bill due dates. Credit cards are plastic devices that allow people to make purchases without having to use cash right away.
What are the benefits of using a credit card to pay a Duke Energy Progress bill?
Billpay is a service provided by Duke Energy that allows customers to pay their bills online using a credit card or debit card. Customers can also set up automatic payments and receive email reminders about upcoming bill due dates. Credit cards are plastic devices that allow people to make purchases without having to use cash right away.
Is there an automated phone system to pay my Duke Energy Progress bill?
You can call us at 800.777.9898 anytime and make a payment through our automated phone system. You can use your Duke Energy app to set up payments, view your billing history and much more. It’s available for download on the App Store and Google Play, or you can text us at 578-02 for a download link.
Is there a scam targeting Duke Energy Progress customers related to bill payments?
Progress Energy Florida, a subsidiary of Duke Energy, is urging customers be on alert for a new utility bill payment scam affecting customers across the country.Under the scam, customers are receiving a call informing them their Local Students Earn Progress Energy Scholarships
You can call us at 800.777.9898 anytime and make a payment through our automated phone system. Mail us a check or money order Duke Energy P.O. Box 1094 Charlotte, …