Ways to Pay Your Bill | Fort Wayne City Utilities
https://utilities.cityoffortwayne.org/customers/paying-your-bill/
Are you a resident of Fort Wayne looking for a hassle-free way to pay your City Utilities bill? Look no further! In this article, we will provide you with all the information you need to make your bill payment process smooth and convenient. From online payment options to contact details, we’ve got you covered.
Introduction to Fort Wayne City Utilities
Fort Wayne City Utilities is committed to providing reliable and efficient utility services to the residents of Fort Wayne. They offer a range of services including water, sewer, and stormwater management. With a focus on customer satisfaction, City Utilities aims to make bill payment as convenient as possible.
Online Payment Portal
To make your bill payment process quick and easy, Fort Wayne City Utilities has a user-friendly online payment portal [1]. This portal is compatible with mobile devices, making it convenient for customers to access and manage their accounts on the go. Simply click on the “Pay My Bill” button on the City Utilities website to access the new payment website.
If you were a registered user of the previous payment website, you will need to re-register using your customer and account number when you use the new site for the first time. Step-by-step instructions can be found on the City Utilities website [1].
For customers who have used City Utilities’ paperless eBilling service in the past, you will need to re-enroll in eBilling through the new payment website [1]. AutoPay customers, on the other hand, do not need to re-enroll in the AutoPay service as it will continue without interruption [1].
If you have any questions or need assistance with the new payment website, you can reach out to City Utilities’ Customer Relations at (260) 427-1234, email them at [email protected], or use the Live CHAT function on their website [1].
Payment Options
Fort Wayne City Utilities offers various payment options to suit your preferences. Here are some of the commonly used methods:
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Online Payment: Use the online payment portal mentioned earlier to pay your bill conveniently from anywhere, anytime.
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Phone Payment: Call City Utilities’ Customer Relations at (260) 427-1234 to make a payment over the phone.
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Mail Payment: If you prefer traditional methods, you can mail your payment to the following address:
City Utilities
P.O. Box 4632
Carol Stream, IL 60197-4632 -
In-Person Payment: Visit the City Utilities Customer Relations office located at 200 E. Berry Street, Suite 130, Fort Wayne, Indiana 46802 to make a payment in person.
Additional Information
Here are some additional details that may be helpful:
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Late Payments: If you are unable to make your payment by the due date, contact City Utilities’ Customer Relations at (260) 427-1234 to discuss possible options.
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Payment Extensions: In certain situations, City Utilities may offer payment extensions. Reach out to their Customer Relations team to inquire about eligibility and the process.
Sources
Learn more:
FAQ
How do I contact Fort Wayne City Utilities?
Call Customer Support at (260) 427-1234 on Monday through Friday from 7:30 AM to 5:30 PM. English, Spanish, and Burmese speaking representatives are available. To begin new water service with Fort Wayne City Utilities, please call Customer Support at 260-427-1234 or sign up on-line. Service turn-ons are completed as appointments are available.
How do I pay city utilities?
If you have questions or need assistance with the payment website, please call City Utilities’ Customer Support at (260) 427-1234 or email us at [email protected]. To pay by phone using an electronic check or credit or debit card, please call the Customer Support Center at 260-427-1234.
Why should you choose City Utilities?
City Utilities’ goal is to meet your expectations about water quality and reliability every day while providing good value. Stormwater, rain or melted snow that runs off of yards or hard surfaces, is an important part of the water cycle.
Does city utilities have a payment center kiosk?
City Utilities has two payment center kiosks available to allow customers to make payments that post immediately. A kiosk on the outside of Citizens Square, 200 East Berry Street, allows customers to make payments 24/7. Look for the signage outside the building near the Clinton Street side.