Learn how to pay your utility bill online, get eBills, or get payment assistance from Toho Water Authority. Find out how to create an account, schedule payments, and get eBills.
Billing & Payment | Toho Water Authority
https://www.tohowater.com/billing-payment
Are you a customer of Toho Water Authority looking for hassle-free ways to pay your water bill? Look no further! In this article, we will provide you with all the information you need to conveniently pay your Toho water bill. With various payment options, including online, phone, drop box, mail, and in-person, Toho Water Authority ensures that paying your bill is a seamless experience.
Introduction to Toho Water Authority
Toho Water Authority is a trusted provider of water services in the Tampa, Florida area. They are committed to delivering high-quality water and excellent customer service. As a Toho Water Authority customer, you have access to a range of payment options to make your bill payment process as convenient as possible.
Online Payment Option
Toho Water Authority offers an online payment option through their independent service provider, Invoice Cloud [1]. With Invoice Cloud, you can pay your bill using your American Express, Visa, Mastercard, or Discover Card. Please note that there is a convenience fee of $3.25 per $300 for credit card payments. However, e-check payments can be made online at no additional cost. Simply register on the Invoice Cloud payment portal to set up autopay and pay by text [1].
Phone Payment Option
If you prefer to pay your bill over the phone, Toho Water Authority provides a phone payment option. Simply call 407-957-7344 to pay by e-check. Invoice Cloud processes phone e-check payments, and a convenience fee of $3.25 per phone transaction applies. Your one-time payment will be deducted from your checking account [1].
Drop Box Payment Option
Toho Water Authority offers two drop box locations for your convenience. The outside drop box, located at the west-end of City Hall, is available 24/7. Please note that payments made through this drop box are not processed on the same day. The inside drop box, situated in City Hall Building A main lobby, is available Monday to Friday from 8 a.m. to 5 p.m. Payments deposited in this drop box by 2 p.m. will be processed on the same day [1].
Mail Payment Option
If you prefer to pay your bill by mail, Toho Water Authority provides a mailing address for check or money order payments. Simply send your payment along with the bill stub to:
Toho Water Authority
PO Box 31304
Tampa, FL 33631-3304
Make sure to include your Toho account number on your check [1].
In-Person Payment Option
Toho Water Authority offers a Customer Service Walk-In Center at City Hall, located on the first floor of Building A. You can make cash-only payments at this center from Monday to Friday, between 8 a.m. and 4 p.m. Additionally, cash-only payments are accepted at select Amscot locations, although convenience fees may apply [1].
Additional Information
Toho Water Authority understands that customers may have additional questions or concerns regarding their bill payments. Here are some common topics that customers often inquire about:
- Late Payments: If you are unable to make your payment by the due date, it is important to contact Toho Water Authority to discuss your options and avoid any potential late fees or service interruptions.
- Payment Extensions: In certain circumstances, Toho Water Authority may offer payment extensions to customers facing temporary financial difficulties. Contact their customer service for more information on eligibility and the application process.
- Contact Information: For any billing inquiries or assistance, you can reach Toho Water Authority’s customer service at [phone number] or [email address].
- Address Change: If you have recently moved or need to update your billing address, make sure to notify Toho Water Authority to ensure that your bills are sent to the correct location.
Remember, staying informed and proactive about your bill payments will help ensure a smooth and uninterrupted water service.
Learn more:
FAQ
Where can I pay my Toho water bill?
Toho Water Authority has partnered with several payment service providers. Customers can now pay their water bill at any Amscot location or wherever MoneyGram is accepted. Amscot and MoneyGram will only accept cash as a form of payment.
How do I contact tohowater customer service?
Customers can also email any inquiries to [email protected]. We appreciate your patience. In this video you will learn how to create a payment account, add a funding source and set up auto draft. Video para cómo crear una cuenta de pago, agregar una fuente de fondos y configurar pagos automáticos. What will I need to enroll?
Does Toho offer a payment extension?
Toho has two programs to help customers. Payment extension requests gives you more time to pay your bill with no added fees. Our Toho Assistance Program (TAP) offers financial assistance to qualifying customers. We took customers most popular questions and created a Common Questions section.