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https://www.oru.com/en/accounts-billing/my-account
Are you looking for a hassle-free way to pay your Orange and Rockland bill? Look no further! In this article, we will provide you with all the information you need to make your bill payment process smooth and convenient. Orange and Rockland is committed to providing excellent customer service, and they offer various payment options to suit your needs.
Introduction to Orange and Rockland
Orange and Rockland is a leading utility company that provides electricity and gas services to customers in New York, New Jersey, and Pennsylvania. With a strong focus on customer satisfaction, Orange and Rockland strives to make bill payment as easy and convenient as possible.
Convenient Online Bill Payment
To make your bill payment process quick and efficient, Orange and Rockland offers an online bill payment service. Unfortunately, their online account system is currently undergoing an upgrade and will be temporarily unavailable until Monday, October 9 [1]. However, once the system is back online, you can easily log in to your account and pay your bill with just a few clicks.
Walk-in Customer Service Centers
If you prefer to make your payment in person, Orange and Rockland has several walk-in customer service centers where you can pay your bill. These centers are located in Spring Valley, NY; Monroe, NY; and Port Jervis, NY [2]. Simply visit the nearest center during their business hours, and their friendly staff will assist you in processing your payment.
ez Serve Payment Machines
Orange and Rockland also provides ez Serve payment machines at select walk-in customer service centers. These automated machines allow you to pay your energy bill by check, provide you with a receipt, and even allow you to view your payment and billing history on the spot [2]. This convenient option is perfect for those who prefer a self-service approach.
Authorized Payment Agents
If you are unable to visit a customer service center, Orange and Rockland has authorized payment agents throughout their service area. These outlets have extended business hours, including weekends, and can electronically process your payment immediately, providing you with a receipt [2]. Please note that it may take 24 to 48 hours for your payment to be posted to your account.
Additional Information
In addition to the various payment options, here are some additional details that may be helpful:
- Phone Number: If you have any questions or need assistance, you can reach Orange and Rockland at 1-877-434-4100 [1].
- Email: For non-urgent inquiries, you can email Orange and Rockland at [email protected].
- Address: Orange and Rockland’s headquarters is located at 390 W. Route 59, Spring Valley, NY [2].
- Late Payments: If you are unable to make your payment on time, Orange and Rockland understands and offers payment extensions and other assistance options. Please contact their customer service for more information.
- Other Information: For any other information or specific inquiries, you can visit Orange and Rockland’s official website.
With these convenient payment options and additional information, paying your Orange and Rockland bill has never been easier. Choose the method that suits you best and enjoy a hassle-free bill payment experience.
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FAQ
Where can I pay my Orange & Rockland Electric Bill?
Send letter to: Electricity and Gas payments, Orange & Rockland P.O. Box 1005 Spring Valley, NY 10977 Here are all the locations in NY where you can pay your Orange & Rockland bill in person. No charge will apply for payments made in these offices. Budget plan enables you to spread out your bill equally over the year.
Does Orange & Rockland offer a budget plan?
Budget plan enables you to spread out your bill equally over the year. Orange & Rockland will estimate your energy usage over the whole year, and spread out the payments equally, so that even though both the price of electricity and your consumption will change every month, you will be paying the same amount.
How do I send a check to Orange & Rockland?
Include your check or money order, along with the paper bill stub. Write your Orange & Rockland account number on your check, and make your check out to Orange & Rockland. Send letter to: Electricity and Gas payments, Orange & Rockland P.O. Box 1005 Spring Valley, NY 10977
Does Orange & Rockland offer a bill extender?
Orange & Rockland offers the bill extender. If you need a little extra time to pay the past due amount on your bill, Orange & Rockland can postpone this due date up to 45 days after the billing date. If you are on a fixed income, or 60 years of age or more, you may qualify for a bill extender.
Payment Options | Orange & Rockland
- Walk-In Customer Service Center
- Ez Serve Payment Machines
- Authorized Payment Agent
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ez Serve, our automated payment machines, are at four of our Walk-in Customer Service Centers. ez Serve lets you pay your energy bill by check, gives you a receipt for payment, and allows you to view your payment and billing history on the spot.