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Customer Self Service – Roseville
https://www.roseville.ca.us/billpay
Are you a resident of Roseville looking for a hassle-free way to pay your electric bill? Look no further! In this article, we will explore the various payment options available to you, along with important contact information and other useful details. Let’s get started!
Introduction to Roseville Electric
Roseville Electric is a utility service provider that offers reliable and affordable electricity to the residents of Roseville. They strive to provide excellent customer service and convenient payment options to make your billing experience as smooth as possible.
Online Bill Payment
One of the most convenient ways to pay your Roseville Electric bill is through their online payment portal. By visiting the City of Roseville’s website, you can quickly view and pay your bills online. This platform allows you to make immediate payments or schedule payments for a future date. Additionally, you can enroll in AutoPay, paperless billing, and pay-by-text options for added convenience [1].
Automated Phone Payments
If you prefer to make payments over the phone, Roseville Electric offers an automated phone payment system. By calling (916) 774-5300, you can make payments 24/7 using your utility account number. Residential customers can pay using bank account information, Visa, MasterCard, or Discover, while commercial customers have additional payment options available [1].
In-Person Payments
For those who prefer to make payments in person, Roseville Electric provides a utility counter located at 116 South Grant St. Suite 100. Here, you can make payments using various methods, including checks, credit cards, money orders, or cash [1].
Utility Drop Boxes
Roseville Electric also offers utility payment drop boxes for added convenience. There are two drop box locations available: a drive-up box on East Washington between Vernon Street and Atlantic Street, and a walk-up payment box near the Utility Billing Customer Service building at 116 South Grant St. Suite 100. Please note that payments received after 4pm will be posted on the next business day [1].
Automated Bank Draft (ABD)
If you prefer a hands-off approach to bill payment, you can enroll in the Automated Bank Draft (ABD) program. With ABD, your utility bill amount will be automatically debited from your bank account on the due date or the first business day after. To enroll in ABD, you can visit the utility counter or contact customer service at (916) 774-5300 [1].
Payment Arrangements and Extensions
Roseville Electric understands that there may be times when you need additional time to pay your bill. In such cases, payment arrangements may be available. It is important to establish these arrangements before your final payment due date. To set up a payment arrangement, you can contact the City of Roseville Utility Billing counter at 116 South Grant St. Suite 100 or call (916) 774-5300 [1].
Late Payments and Assistance
If you are facing difficulties in making your payment on time, it is crucial to reach out to Roseville Electric as soon as possible. They may be able to provide assistance or guide you through available resources to help manage your bill. Prompt communication can help prevent any potential service interruptions or penalties [3].
Contact Information
For any inquiries or assistance regarding your Roseville Electric bill, you can contact their customer service at the following:
- Phone: (916) 774-5300
- Address: 116 South Grant St. Suite 100, Roseville, CA
Conclusion
Paying your Roseville Electric bill has never been easier with the variety of convenient options available. Whether you prefer online payments, automated phone systems, in-person payments, or payment arrangements, Roseville Electric has you covered. Remember to reach out to their customer service for any assistance or inquiries. Stay on top of your bills and enjoy uninterrupted electricity service in Roseville!
Sources
- [1] City of Roseville – Make a Utility Payment: Link
- [3] City of Roseville – Utility Account Management: Link
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