The Houston Public Works provides many of the basic services that affect the daily lives of everyone who lives and works in Houston. Primarily, the department is responsible for all the things we take for granted on a daily basis: the administration, planning, …
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Are you a resident of Houston looking for a hassle-free way to pay your water bill? Look no further! In this article, we will provide you with all the information you need to conveniently pay your Houston water bill. With various payment options, contact details, and additional services, managing your water bill has never been easier.
Introduction to Houston Water Bill Payment
Houston Public Works’ Customer Account Services (CAS) is responsible for providing customer information, billings, credit, collections, and all meter-associated services to water and wastewater utility customers within the City of Houston [2]. Their goal is to consistently meet the expectations of every customer by offering outstanding customer service, increased flexibility, greater value, and improved operational efficiency.
Convenient Online Payment Option
To make your water bill payment process quick and convenient, Houston Public Works offers an online payment portal. Visit www.houstonwaterbills.org to access the portal and pay your bill with ease [1]. The online payment option allows you to make payments at any time, from the comfort of your own home. Simply log in to your account, enter your payment details, and submit your payment securely.
Payment Options
Houston Public Works provides various payment options to cater to different preferences. Here are the available payment methods:
- Online Payment: Visit www.houstonwaterbills.org to pay your bill conveniently online [1].
- Phone Payment: Call the Customer Account Services at 713-371-1400 between 8:00 am and 7:00 pm, Monday through Friday, to make a payment over the phone [1].
- In-Person Payment: Visit one of the Customer Account Services office locations to pay your bill in person. The addresses are:
- 406 W. Grand Parkway S, Suite 260, Katy, TX 77494
- 16758 Telge Rd., Cypress, TX 77429
Office hours are Monday to Friday, 8:30 am to 4:30 pm [3].
Additional Services and Information
In addition to payment options, Houston Public Works provides various services and information to assist customers. Here are some commonly needed details:
- Late Payments: If you are unable to pay your bill by the due date, contact Customer Account Services at 713-371-1400 to discuss possible payment arrangements or extensions [2].
- Email Support: For any queries or concerns, you can email Customer Account Services at [email protected] [1].
- Address Update: If you have recently moved, make sure to update your address with Customer Account Services to ensure accurate billing and communication.
- Bill Disputes: If you have any disputes regarding your water bill, contact Customer Account Services for assistance and resolution.
Conclusion
Paying your Houston water bill has never been easier with the convenient options provided by Houston Public Works’ Customer Account Services. Whether you prefer online payments, phone payments, or in-person visits, there is a payment method to suit your needs. Stay on top of your water bill payments and enjoy uninterrupted service by utilizing the resources and services offered by Houston Public Works.
Learn more:
Customer Account Services Information | City of Houston
You may pay bills at www.houstonwaterbills.org email us at [email protected] or call us at 713-371-1400 between 8:00 am and 7:00 pm Monday through Friday. Customer Account Services (CAS) provides customer …