Naperville offers two free and convenient options to pay your utility bills online, 24 hours a day, seven days a week. e-Bill Naperville e-bill is a free, electronic billing service that …
eBill Online Payment | The City of Naperville
https://www.naperville.il.us/government/city-finances/payment-options/ebill-online-payment/
Are you a resident of Naperville looking for convenient ways to pay your bills? Look no further! In this article, we will provide you with all the information you need to easily pay your bills to the City of Naperville. With a variety of payment options available, you can choose the method that suits you best. Let’s get started!
Introduction to the City of Naperville Bill Pay
The City of Naperville offers a range of services to its residents, including utility services such as electricity, water, and wastewater. To ensure a smooth billing process, the city provides multiple payment options for its customers. Whether you prefer online payments, mailing a check, or paying in person, Naperville has you covered.
Convenient Online Payment Option
One of the most convenient ways to pay your City of Naperville bills is through their online payment portal. By accessing the Citizen Self-Service (CSS) portal, you can securely view and pay your bills online. If you are a new user, you will need to create a CSS account to get started. Once registered, you can easily manage your bills and make payments online [2].
Other Payment Options
If online payment is not your preferred method, the City of Naperville offers additional payment options to cater to your needs:
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By Mail: You can mail your payment and correspondence to the following address: City of Naperville, Finance Department, 400 S. Eagle Street, Naperville, IL 60540. Remember to include your account number and allow sufficient time for the payment to reach the city [2].
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In Person: Payments can be made in person at the Finance Department, located at 400 S. Eagle Street, Naperville, IL. The department is open Monday through Friday from 8 a.m. to 4:30 p.m. You can pay by check, cash, or credit card. Additionally, there is a drop box available 24/7 in the lower level of the parking garage at the same address for check payments [2].
Contact Information
If you have any questions or need assistance regarding your bill payments, the City of Naperville provides the following contact information:
- Phone: You can reach a customer service representative during business hours by dialing (630) 420-6059 [1].
- Email: For any inquiries or concerns, you can email the Finance Department at [email protected] [2].
- Address: City of Naperville, Finance Department, 400 S. Eagle Street, Naperville, IL 60540 [2].
Late Payments and Payment Extensions
If you are unable to make your payment by the due date, it is important to contact the Finance Department as soon as possible to discuss your situation. They may be able to provide you with a payment extension or work out a suitable arrangement to help you avoid any penalties or late fees [2].
Additional Information
Here are some additional details that may be helpful:
- Utility Deposit Information: The City of Naperville holds utility deposits to reduce exposure to delinquent accounts. The deposit amount varies based on the type of service and whether you own or rent the property. More information can be obtained by contacting the Finance Department [1].
- Rental Property Registration: If you are a landlord, it is important to register your rental property with the City to ensure proper handling of utility deposits. Failure to register may result in the inability to hold the utility deposit for rental units [1].
- Understanding Your Utility Bill: The City of Naperville provides resources to help you understand how to read your residential utility bill. You can find more information on their website [1].
With these convenient payment options and helpful resources, paying your City of Naperville bills has never been easier. Choose the method that suits you best and ensure your payments are made on time.
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FAQ
How can I pay my utility bills online in Naperville?
Naperville offers two free and convenient options to pay your utility bills online, 24 hours a day, seven days a week. Naperville e-bill is a free, electronic billing service that offers residents a convenient and secure way of paying utility bills.
What is Naperville E-Bill?
Naperville e-bill is a free, electronic billing service that offers residents a convenient and secure way of paying utility bills. Payment is done through a secure login process that allows users to safely and privately view and pay utility bills 24 hours a day, seven days a week, using a credit card or personal checking account.
How do I pay a security deposit in Naperville?
Naperville offers customers a variety of convenient payment options. To establish service, residents must register and pay a deposit at the City’s Finance Department. Utility customers who own their property will have their security deposit refunded automatically after two years of good payment history.
What services does Naperville provide?
Electricity, water and wastewater service is supplied by Naperville’s Electric and Water Utilities. The majority of electric and water meters are read through an automated process that does not require meter readers to access properties. Naperville offers customers a variety of convenient payment options.
General Billing | The City of Naperville
By Mail: Payments and correspondence may be mailed to: City of Naperville, Finance Department, 400 S. Eagle Street, Naperville, … select “Submit a Request” and scroll …