How to Pay Receive and/or Pay Your Utility Bill Online: Sign into the new Tyler Munis online billing system – https://selfservice.capecoral.gov/css/ – which allows users to set up …
Paying Your City of Cape Coral Water Bill
https://www.capecoral.gov/i_want_to1/pay/water_bill_options.php
Are you a resident of Cape Coral, FL, looking for hassle-free ways to pay your water bill? We understand that managing utility bills can sometimes be overwhelming, but worry not! In this article, we will provide you with all the information you need to conveniently pay your Cape Coral water bill. With various payment options, contact details, and additional information, you’ll find everything you need right here.
Introduction to Cape Coral Water Bill Payment
Cape Coral, FL, offers a user-friendly system for paying your water bill. The City of Cape Coral has recently upgraded its Utility Billing software to enhance security and improve customer experience [1]. This upgrade has introduced a new online billing and payment solution, making it easier than ever to manage your water bill payments.
Convenient Online Payment Option
To save time and paper, the City of Cape Coral encourages residents to utilize their online billing system. By visiting the Cape Coral Citizen Self-Service (CSS) portal, you can register and access a range of features, including electronic billing, automatic bank draft or credit card payments, and one-time online payments [1]. The portal allows you to view and manage your bills, request a change of address, select bill delivery preferences, and set up recurring payments.
Payment Options
Cape Coral offers several convenient payment methods to suit your preferences:
- Online: Visit the Cape Coral Citizen Self-Service (CSS) portal to set up electronic billing, schedule automatic payments, or make one-time online payments [1].
- In Person: Visit the Customer Billing Services office located on the first floor of Cape Coral City Hall, Monday to Friday, from 7:30 am to 4:30 pm [1].
- Pay by Phone: Call 239-574-7058 to make a payment using the automated phone system [1].
- By Mail: Mail your payment to the following address: City of Cape Coral, Customer Billing Services, P.O. Box 150006, Cape Coral, FL 33915-0006 [1].
Additional Information
Here are some additional details that may be helpful:
- Late Payments: Bills are considered past due if not paid within 20 days of the bill date. Delinquent payments may incur additional charges [3].
- Payment Extensions: If you require a payment extension, it is recommended to contact the Customer Billing Services office at 239-574-7722, Option 3, Option 5, or email [email protected] [1].
- Name Change on Utility Account: To change your name on the utility account, you will need to provide legal documentation such as a marriage license or divorce papers. You can submit the documentation via mail, fax, or in person at City Hall [3].
- Meter Verification: If you believe there is an issue with your water meter, you can request a field representative to visit your property and verify the meter reading. Contact 239-574-7722 for assistance [3].
- Identifying Leaks: If you suspect a water leak, you can perform a toilet dye test or check faucets and shower heads for drips. For more information on identifying and addressing leaks, visit the City of Cape Coral’s official website [3].
- Water Disconnection and Restoration: Water may be disconnected for non-payment, but services can be restored by paying the full past due amount. Restoration typically occurs by the end of the next business day [3].
For any further questions or assistance, you can reach out to the Customer Billing Services office at 239-574-7722, Option 3, Option 5, or via email at [email protected] [3].
Sources
- Welcome to Cape Coral, FL – City of Cape Coral
- Welcome to Cape Coral, FL – City of Cape Coral
- Welcome to Cape Coral, FL – City of Cape Coral
Learn more:
FAQ
How do I pay my Cape Coral water bill?
Account number should be entered precisely as displayed on the bottom of your bill including the hyphen. Can I pay my Cape Coral water bill on the phone? Yes, you can use the City’s Pay-by-Phone option to pay your water bill by calling 239-574-7058. Please click the link to complete this form.
How do I Stop my Cape Coral water service?
Click here to fill out a Start Service Form . When you move out of a home in Cape Coral City, you’ll need to stop your water service with the Cape Coral Water, so you don’t keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days. Click here to fill out a Stop Service Form .
Does Cape Coral City water have a water quality report?
Under the authority of the Safe Drinking Water Act, the EPA requires Cape Coral City Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
How do I pay my utility bill?
From the Utility Billing screen, customers can view and manage bills, request a change of address, select bill delivery preference (mail or email), and make a one-time payment or set up automatic recurring payments by clicking on “Pay Now” and following the clickable links. Questions?
From the Utility Billing screen, customers can view and manage bills, request a change of address, select bill delivery preference (mail or email), and make a one-time payment or …