Pay Your Duke Energy Bill Easily and Conveniently

Florida‌. Sign in or pay your Duke Energy bill as a guest using credit card, debit card or bank account. Making an online payment is simple, secure & convenient.

Are you looking for a hassle-free way to pay your Duke Energy bill? Look no further! In this article, we will provide you with all the information you need to make your bill payment process smooth and convenient. Duke Energy offers various payment options to suit your preferences, ensuring that you can easily manage your energy bills. Let’s dive in and explore the different ways you can pay your Duke Energy bill.

Online Bill Payment

Duke Energy provides an online bill payment service that allows you to pay your bill conveniently from the comfort of your own home. Simply visit the Duke Energy website and log in to your account. From there, you can easily navigate to the bill payment section and make your payment securely. This online service is available 24/7, allowing you to pay your bill at any time that suits you.

Payment Locations

If you prefer to make an in-person payment, Duke Energy has a network of participating payment locations where you can pay your bill. To find a payment location near you, use the payment location search tool. Please note that you will need to have your account number with you when making an in-person payment.

Pay by Phone

For a quick and convenient payment option, you can call Duke Energy’s automated phone system at 800.777.9898. This service is available 24/7, allowing you to make a payment at any time that suits you. Simply follow the prompts and provide the necessary information to complete your payment.

Mail-in Payment

If you prefer to pay by mail, you can send a check or money order to the following address:

Duke Energy
P.O. Box 1094
Charlotte, NC 28201-1094

Please ensure that you include your account number on the check or money order to ensure proper processing of your payment.

Duke Energy App

To make your bill payment process even more convenient, Duke Energy offers a mobile app that allows you to manage your account, view your billing history, and make payments. The Duke Energy app is available for download on the App Store and Google Play. You can also text “578-02” to receive a download link for the app.

Additional Information

In addition to the various payment options mentioned above, Duke Energy provides additional services and information to assist you with your bill payment process. Here are some key points to keep in mind:

• Late Payments: If you are unable to make your payment by the due date, Duke Energy offers payment extensions and payment arrangements. Contact their customer service at 800.777.9898 to discuss your options.

• Contact Information: If you have any questions or need assistance with your bill payment, you can reach Duke Energy’s customer service at 800.777.9898. They are available to assist you Monday through Friday from 7 a.m. to 7 p.m.

• Email: Duke Energy also provides an email option for customer inquiries. You can send an email to customer service and expect a prompt response.

• Address: If you need to send any correspondence to Duke Energy, you can use the following address:

  Duke Energy
  P.O. Box 1094
  Charlotte, NC 28201-1094

Now that you have all the information you need, paying your Duke Energy bill is just a few clicks or a phone call away. Choose the payment option that suits you best and enjoy the convenience of managing your energy bills with ease.

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Learn more:

1. Pay Bill Online – Duke Energy
2. Manage My Account – Residential Customers – Duke Energy

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