Customer Service Home: 800.777.9898 Business: 800.653.5307 International: 1.407.629.1010 Hearing or Speech Impaired: (TTY or TDD Relay Service) 711 More Phone Numbers Investor Relations: 800.488.3853 Mailing Address Mail Payments Duke …
Residential Customer Service – Duke Energy
http://duke-energy.com/Customer-Service
Are you a Duke Energy customer looking for a convenient way to pay your bill? Look no further! In this article, we will provide you with all the information you need to make your Duke Energy bill payment process smooth and hassle-free. With various payment options, contact details, and additional information, paying your Duke Energy bill has never been easier.
Introduction to Duke Energy
Duke Energy is a leading energy company that provides electricity and natural gas services to millions of customers. With a commitment to customer satisfaction, Duke Energy strives to make bill payment as convenient as possible.
Paying Your Duke Energy Bill
To make your Duke Energy bill payment process seamless, Duke Energy offers multiple payment options. Whether you prefer online payments, phone payments, or in-person payments, Duke Energy has you covered. Here are some of the payment options available:
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Online Payments: Visit the Duke Energy website and log in to your account to make a payment. You can pay using a checking or savings account, credit card, or debit card. Duke Energy also offers features like Autopay, where your bill is automatically deducted from your chosen payment method each month.
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Phone Payments: If you prefer to make a payment over the phone, you can call Duke Energy’s automated phone system at 800.777.9898. Follow the prompts to make a payment using your preferred payment method.
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In-Person Payments: Duke Energy provides various in-person payment options for your convenience. You can visit one of their authorized payment locations or retail partners to make a cash payment. Simply present your bill and make the payment at the designated counter.
Additional Information
In addition to payment options, here are some other important details that may be helpful:
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Contact Information: If you have any questions or need assistance with your bill payment, you can reach out to Duke Energy’s customer service. You can contact them at 800.777.9898.
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Email: Duke Energy also provides an email address for customer inquiries. You can email them at [customer service email address].
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Address: If you prefer to send your payment by mail, make sure to send it to the correct address. The billing address for Duke Energy is [billing address].
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Late Payments: If you are unable to make your payment by the due date, Duke Energy may charge late fees. It is important to pay your bill on time to avoid any additional charges.
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Payment Extensions: If you are facing financial difficulties and need more time to pay your bill, Duke Energy may offer payment extensions. Contact their customer service team to discuss your situation and explore possible options.
Conclusion
Paying your Duke Energy bill is now easier than ever with the various payment options available. Whether you choose to pay online, over the phone, or in person, Duke Energy ensures a seamless and convenient experience. Remember to pay your bill on time to avoid any late fees, and don’t hesitate to reach out to their customer service team for any assistance you may need.
Learn more:
FAQ
What is the Duke Energy Bill Pay Phone Number?
The Duke Energy company contact number is 1-800-777-9898. This number handles billing and payment inquiries, service questions, account changes, outage and storm reports and information.
How do I contact Duke Energy?
The Duke Energy company contact number is 1-800-777-9898. This number handles billing and payment inquiries, service questions, account changes, outage and storm reports and information. Duke Energy’s headquarters are located in Charlotte, North Carolina.
What are the different payment options for Duke Energy?
Duke Energy will always offer a variety of ways to pay a bill, including online payments, phone payments, automatic bank drafts, mail or in person. Duke Energy will never: Specify how customers should make a bill payment. Threaten immediate service interruption.
How do I report an outage to Duke Energy?
The Duke Energy company contact number is 1-800-777-9898. This number handles billing and payment inquiries, service questions, account changes, outage and storm reports and information. Duke Energy’s headquarters are located in Charlotte, North Carolina.
You can call us at 800.777.9898 anytime and make a payment through our automated phone system. Mail us a check or money order Duke Energy P.O. Box 1094 Charlotte, …