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Ways to Pay My Bill – CPS Energy
https://www.cpsenergy.com/en/customer-support/ways-to.html
Are you looking for convenient ways to pay your CPS Energy bill? We’ve got you covered! In this article, we will provide you with all the information you need to easily pay your bill and manage your CPS Energy account. Let’s get started!
Introduction to CPS Energy
CPS Energy is a utility company based in San Antonio, Texas, that provides electricity and natural gas services to the local community. They offer various payment options to ensure that customers can easily pay their bills and manage their accounts.
Online Bill Payment
One of the most convenient ways to pay your CPS Energy bill is through their online bill payment system. By logging into your CPS Energy account, you can access the Manage My Account (MMA) portal [2]. Through this portal, you can:
- View and print your current bill
- Check your current balance due
- Set up alert preferences for power outages and monthly energy bills
- Pay your bill by check or credit card (a $2.35 fee applies for credit card payments)
- Set up a payment plan if you are unable to pay the full balance due
- Start, stop, or transfer service
- Sign up for AutoPay or a Budget Payment Plan
- View and print past bills
- View your energy usage
- Update your mailing address, phone number, and authorized contacts
To access the Manage My Account portal, simply click on the “Manage My Account” button on the top of any page on the CPS Energy website [2].
Other Payment Options
If you prefer to pay your bill through other methods, CPS Energy offers the following options:
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Mail: You can mail your bill using the pre-addressed return envelope included with your bill. The mailing address for bill payments is:
CPS Energy
P.O. Box 2678
San Antonio, TX 78289 [1]. -
Phone: You can make a payment over the phone by calling CPS Energy’s customer service at [phone number]. Please note that additional fees may apply for phone payments.
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In-Person: CPS Energy has several payment centers where you can make a payment in person. Visit their website or contact customer service for the nearest payment center location.
Late Payments and Payment Extensions
If you are unable to pay your bill by the due date, CPS Energy understands that unexpected circumstances can arise. They offer payment extensions to eligible customers who need additional time to pay their bills. To request a payment extension, you can contact CPS Energy’s customer service or visit their website for more information.
Contact Information
If you have any questions or need assistance with your CPS Energy bill payment, you can contact their customer service at [phone number]. You can also visit their website for additional contact options, including email and live chat support.
Sources
- CPS Energy – Ways to Pay My Bill
- CPS Energy – Manage My Account (MMA)
Learn more:
FAQ
How do I pay my CPS Energy Bill?
Pay online, by phone, or by mail. Please Note: Our customer service centers are not taking credit card payments at this time. Not near one of these locations? Other payment locations include: A third-party vendor fee of one dollar ($1.00) will be charged to CPS Energy customers who pay their bills at non-CPS Energy locations.
Does CPS Energy require a deposit?
CPS Energy requires two business days’ prior notification for all new electric or natural gas accounts. A deposit may be required to establish new service. CPS Energy will contact you by telephone or email if additional information––including the specifics of any deposit––is required.
Is CPS Energy Open on Labor Day?
CPS Energy’s offices, customer service centers, and the call center will be closed on Monday, September 4th in observance of Labor Day. Offices will reopen Tuesday, September 5th at 7:45 AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. QUESTIONS?
How do I pay my energy bill?
Customer Service Centers Hours: Monday – Friday, 7:45 AM – 5:00 PM, except holidays. We try to make it as convenient as possible to pay your energy bill. Pay online, by phone, or by mail. Please Note: Our customer service centers are not taking credit card payments at this time. Not near one of these locations? Other payment locations include:
To make a payment, please enter your information. You need to enter your contract account number and either zip code or phone number associated with that account number. …