- 1. Avoid the hassle of check writing each month. Have your monthly utility payment automatically deducted from your checking or savings account through … See more
Payment Options | City of Loveland – Loveland, Colorado
https://www.lovgov.org/services/finance/utility-billing/payment-options
Are you a resident of Loveland looking for convenient ways to pay your utility bills? Look no further! The City of Loveland offers a range of payment options to make bill payment fast and hassle-free. In this article, we will explore the various payment methods available, provide contact information, and address common questions related to bill payment.
Introduction to the City of Loveland Utility Billing
The City of Loveland Utility Billing Division is committed to providing excellent service to its customers. With over 40,000 accounts served each month, they understand the importance of convenient and efficient bill payment options. Whether you prefer online payments, phone payments, or in-person visits, the City of Loveland has you covered.
Online Payment Application: Paymentus
The City of Loveland has partnered with Paymentus to offer a user-friendly online payment application. This platform allows you to make quick, one-time payments without the need for registration. Simply visit the City’s online payment application and choose to pay with a credit/debit card or e-Check [1].
For registered users of the previous online payment application, BillPay, it is important to note that you need to register on the City’s new application to take full advantage of online payment options [1]. By registering, you can save your payment information for future use, set up recurring credit/debit card or e-Check payments, and access billing statements and payment history [1].
Pay by Phone: Interactive Voice Response (IVR) System
If you prefer to make payments over the phone, the City of Loveland offers an automated Interactive Voice Response (IVR) system. Simply call 970-962-2111, choose option #2, and then choose option #1 to make a quick payment 24/7 [1]. The IVR system accepts payments made with credit/debit cards or e-Checks.
Additional Payment Options
The City of Loveland understands that different customers have different preferences when it comes to bill payment. In addition to online and phone payments, they also offer the following options:
Drop Box
Utility payment drop boxes are conveniently located at the Service Center (200 N Wilson Ave.) and the Civic Center (500 E. 3rd St.) [1]. Please note that cash payments should not be dropped off in the drop boxes.
In Person
If you prefer to pay your bill in person, you can visit the Utility Billing Office located at 500 E. 3rd St., Suite 100. The office is open from Monday to Friday, 8 a.m. to 5 p.m. (closed from 8 a.m. to 8:30 a.m. on Fridays) [1].
Electronic Funds Transfer
To avoid the hassle of check writing each month, you can set up Electronic Funds Transfer (EFT) for your monthly utility payments. This convenient option allows your payment to be automatically deducted from your checking or savings account. To enroll in EFT, complete an Authorization Agreement and return it to Utility Billing along with a voided check or Direct Deposit/Automatic Payment form from your bank [1].
Contact Information and Additional Services
If you have any questions or need assistance with your utility bill, the City of Loveland Utility Billing team is ready to help. You can reach them at:
- Phone: (970) 962-2111
- Email: [email protected]
- Address: 500 East Third St., Suite 100, Loveland, CO 80537 [2]
For information about Loveland Pulse, the City’s broadband internet service, signing up for City Internet, and paying your Internet service bill online, please visit their website [2].
Late Payments and Payment Extensions
If you are unable to make your payment on time, it is important to contact the Utility Billing Division as soon as possible. They may be able to provide payment extensions or work out a payment plan to help you avoid late fees or service interruptions. Reach out to them at (970) 962-2111 to discuss your options.
Sources:
[1] City of Loveland – Payment Options: link
[2] City of Loveland – Utility Billing: link
Learn more:
FAQ
How do I pay my utility bill in Loveland CO?
Complete an Authorization Agreement and return it to Utility Billing. The completed agreement along with a voided check, or Direct Deposit/Automatic Payment form from your bank, may be dropped off at Utility Billing, or mailed to City of Loveland, 500 E. 3 rd St., Suite 100, Loveland, CO 80537. There is no fee for this convenient option.
What services does the city of Loveland offer?
The Recycle Cart is collected bi-weekly and is funded out of a monthly, universal City fee on the City of Loveland utility bill. Yard Debris is collected weekly, April–November, for an additional monthly fee. The Trash service is volume based and billed based on cart size. Learn more about these services.
What is the city of Loveland income tax?
The City of Loveland income tax is a 1% earnings tax on persons who live or work in the City. A credit is given to residents who pay taxes to other municipalities. Residents who work in areas imposing less than a 1% earnings tax must pay the difference to Loveland. All residents must file a return even if no tax is owed.
How do I pay my Loveland mayor’s court citation?
Loveland Mayor’s Court accepts secure payments with a convenience fee online and by phone through nCourt Payment Services. The payer will need to know the payout amount in order to use the service. That and other needed information can be found on the citation and the accompanying payout information sheet.
Utility Billing | City of Loveland – Loveland, Colorado
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