City of Gastonia Bill Pay: Convenient Options for Easy Payments

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Are you a resident of Gastonia, North Carolina, looking for hassle-free ways to pay your utility bills? Look no further! The City of Gastonia offers a range of convenient payment options to make your bill payment process quick and easy. In this article, we will explore the various payment methods, contact information, and other important details to help you manage your City of Gastonia utility bills efficiently.

Introduction to the City of Gastonia Utility Services

The City of Gastonia provides essential utility services to its residents, including water, sewer, and solid waste management. To ensure timely and accurate billing, the Utility Customer Service department handles all billing-related matters, revenue collection, and requests for new, transfer, or termination of utility services [2].

Online Bill Payment: Quick and Convenient

One of the most convenient ways to pay your City of Gastonia utility bills is through their online payment portal. With this option, you can pay your bills using a debit card, credit card, or bank account at any time of the day, seven days a week. Simply visit the City of Gastonia’s official website and follow the instructions to make your payment securely [1].

Payment Options for Every Preference

The City of Gastonia understands that different individuals have different preferences when it comes to bill payment. To cater to everyone’s needs, they offer multiple payment options. Here are some of the options available:

1. Payment by Mail: You can mail your payment using the blue window envelope provided with your monthly utility bill. Make sure to include the lower bill stub portion and your account number for easy processing [1].

2. 24-Hour Dropbox Locations: Conveniently located behind the Garland Business Center on York Street and outside Cramerton Town Hall, these dropboxes allow you to make payments by check or money order at any time of the day. Remember to include the payment remittance portion of your bill and provide your account details [1].

3. Payment Kiosk: If you prefer paying in cash, the City of Gastonia has three Automated Bill Payment Centers (Kiosks) located at Food Lion stores. These kiosks function like ATMs and accept cash payments. You will need your 8-digit City of Gastonia account number and address information to complete the payment [1].

4. Pay By Phone: Pay your bill conveniently over the phone using MasterCard, VISA, Discover, or Electronic check. Call 1-888-484-9465 and have your account number and billing zip code ready. Please note that a convenience fee will be charged based on the payment amount [1].

5. In Person Payments: If you prefer face-to-face interactions, you can make your payments at Ace Cash Express located at 2597 W. Franklin Blvd. Please note that a $1.00 convenience fee will be charged for this option [1].

Additional Information and Assistance

The City of Gastonia understands that customers may have additional questions or require assistance regarding their utility bills. Here are some important contact details and information to help you:

• Customer Service Line: For up-to-date account information, including amounts due, payments received, due dates, and disconnect dates, call the Automated Customer Service Line at 704-866-6714. You can also speak to a Customer Service Representative or process payments and payment arrangements using this line [2].

• Email: If you have general questions or inquiries, you can email the Utility Customer Service department. Please note that this email should be used for general queries only [2].

• Address: The offices for Utility Customer Service are located at the Garland Business Center, 150 S. York Street, Gastonia, NC 28052. You can visit the office during their working hours, Monday to Friday, 8:30 am to 5:00 pm, excluding holidays [2].

• Late Payments and Payment Extensions: If you are unable to make your payment on time, it is important to contact the Utility Customer Service department to discuss possible payment extensions or arrangements. They will guide you through the process and help you avoid any unnecessary penalties or service disruptions [2].

Remember, timely bill payment ensures uninterrupted utility services and helps maintain a good relationship with the City of Gastonia.

Sources:

1. City of Gastonia – Payment Options
2. City of Gastonia – Utility Customer Service

Learn more:

1. City of Gastonia – Payment Options
2. City of Gastonia – Utility Customer Service
3. City of Gastonia – Utility Account Payment Terms

Utility Customer Service. Payment Options. Utility Customer Service is responsible for timely and accurate billing for City of Gastonia services, the collection of City revenues …