Horizon Bill Pay

Paying Your Horizon Bill: A Step-by-Step Guide

Introduction:

As a Horizon customer, it’s important to stay on top of your bill payments to ensure uninterrupted service. With Horizon, you have two easy ways to pay your bill: online through the Horizon website or over the phone. In this article, we’ll guide you through the process of paying your Horizon bill using both methods.

Paying Your Bill Online:

To pay your Horizon bill online, follow these simple steps:

1. Go to the Horizon website at www.horizonblue.com and click on the “Members” tab at the top of the page.
2. Click on “Education Center” from the drop-down menu.
3. Scroll down to the “Making a Payment” section and click on “Pay Now.”
4. Enter your account number, which can be found at the top right part of your bill, and your last name in all lowercase letters.
5. Click “Next” to proceed to the payment page.
6. Choose your payment method: you can either use a credit/debit card or bank account.
7. Enter your payment information and click “Submit.”
8. Review your payment details and click “Confirm” to complete the payment process.

Paying Your Bill Over the Phone:

To pay your Horizon bill over the phone, follow these easy steps:

1. Call Horizon’s customer service number at 1-833-890-9504.
2. You will need a pin for the over-the-phone automated payment.
3. You will first be asked to identify yourself by giving your last 4 digits of your social security number.
4. You will then be prompted to set up a 4-digit pin.
5. Once you have set up your pin, you can proceed to make your payment.
6. Enter your account number and last name, and follow the automated prompts to complete your payment.

Conclusion:

Paying your Horizon bill is easy and convenient, whether you choose to do it online or over the phone. Remember to have your account number and last name ready, and follow the prompts to complete your payment. If you have any questions or concerns, you can always contact Horizon’s customer service for assistance.

FAQs:

Q: Can I pay my Horizon bill in person?
A: No, Horizon does not offer in-person payments. You can only pay your bill online or over the phone.

Q: Can I pay my Horizon bill using a payment app?
A: Yes, you can use a payment app like PayPal or Venmo to pay your Horizon bill online.

Q: Can I set up automatic payments for my Horizon bill?
A: Yes, you can set up automatic payments for your Horizon bill by logging into your account online and following the prompts.

Q: Can I pay my Horizon bill using a credit card?
A: Yes, you can use a credit card to pay your Horizon bill online or over the phone.

Q: Can I get a receipt for my Horizon bill payment?
A: Yes, you can print a receipt for your Horizon bill payment after completing the payment process online or over the phone.