Canvas Bill Pay: A Step-by-Step Guide

If you’re a member of Canvas Credit Union, you can make loan payments easily and securely through their online platform. In this guide, we’ll walk you through the process of paying your Canvas loan bills using the two links provided: https://www.canvas.org/make-a-payment and https://www.thepayplace.com/canvas/payments/web/challenge.aspx.

Before You Begin

Before you start making your loan payments, make sure you have the following information ready:

• Your member or account number, which can be found at the top left corner of your Canvas Loan statement
• Your Loan ID, which is the first non-zero number listed on your statement. If your statement lists your Loan ID as 02, enter 2 as your Loan ID.
• The last four digits of the primary borrower’s Social Security Number

Paying Your Canvas Loan Bills

To make a payment, follow these steps:

1. Go to the Canvas Credit Union website: https://www.canvas.org/make-a-payment.
2. Click on “Make a Payment” button.
3. Select “Loan Payment” as the payment type.
4. Enter your member or account number and Loan ID.
5. Enter the last four digits of the primary borrower’s Social Security Number.
6. Choose your payment method: ACH or debit card.
7. Enter your payment information.
8. Review your payment details and submit your payment.

Alternatively, you can also make a payment using the PayPoint® platform:

1. Go to the PayPoint® website: https://www.thepayplace.com/canvas/payments/web/challenge.aspx.
2. Enter your member or account number and Loan ID.
3. Enter the last four digits of the primary borrower’s Social Security Number.
4. Choose your payment method: ACH or debit card.
5. Enter your payment information.
6. Review your payment details and submit your payment.

Frequently Asked Questions

Q: Can I pay my Canvas loan bills using a credit card?
A: No, Canvas Credit Union does not accept credit card payments for loan bills. You can only use ACH or debit cards.

Q: What if I have questions or issues with my loan payment?
A: You can reach out to Canvas Credit Union at (303) 691-2345 or (800) 437-7328 for assistance.

Q: Is there a fee for making a payment online?
A: No, there is no fee for making a payment online.

Q: How long does it take for my payment to process?
A: Payments processed through the PayPoint® platform are typically processed within 24 hours.

Q: Can I set up recurring payments?
A: Yes, you can set up recurring payments through the PayPoint® platform.

Conclusion

Paying your Canvas loan bills is easy and secure with the two links provided. Just remember to have all the necessary information ready and follow the step-by-step guide to make your payments successfully. If you have any questions or issues, don’t hesitate to reach out to Canvas Credit Union for assistance.