Are you looking for a way to pay your CenterPoint Energy bill as a guest? Look no further! This guide will walk you through the process of making a one-time payment using the CenterPoint Energy website.

First, let’s start with the basics. CenterPoint Energy is a utility company that provides electricity and natural gas to customers in Texas, Oklahoma, and Louisiana. If you’re a guest user, you won’t have access to the same features as registered users, but you can still make a payment using the guest payment portal.

Here are the two links you can use to make a payment:

1. CenterPoint Energy Guest Payment Portal: https://css.centerpointenergy.com/cnp.css/Login/Logon.aspx?returnurl=/cnp.css/Applications/OneTimePay/
2. CenterPoint Energy Business Customer Service: https://www.centerpointenergy.com/en-us/business/customer-service/billing-payment/make-a-payment?sa=HO

Let’s take a closer look at each of these links and how you can use them to make a payment.

CenterPoint Energy Guest Payment Portal

The CenterPoint Energy Guest Payment Portal is a convenient way to make a one-time payment without creating an account. To access the portal, click on the first link above. Once you’re on the portal, follow these steps:

1. Enter your account number, which can be found on your bill.
2. Enter your payment information, including the payment amount and payment method (credit/debit card or bank draft).
3. Review your information and submit your payment.

That’s it! You’ll receive a confirmation email once your payment has been processed.

CenterPoint Energy Business Customer Service

If you prefer to make a payment through the CenterPoint Energy Business Customer Service portal, you can use the second link above. Once you’re on the portal, follow these steps:

1. Click on the “Make a Payment” button.
2. Select “One-Time Payment” as your payment method.
3. Enter your account number, which can be found on your bill.
4. Enter your payment information, including the payment amount and payment method (credit/debit card or bank draft).
5. Review your information and submit your payment.

Again, you’ll receive a confirmation email once your payment has been processed.

Troubleshooting Tips

If you encounter any issues while making a payment, here are a few troubleshooting tips to keep in mind:

1. Make sure you have the correct account number, as this is the primary identifier for your account.
2. Double-check your payment information, including the payment amount and payment method.
3. Ensure that your browser is up-to-date and that you have JavaScript enabled.
4. If you’re using a mobile device, try switching to a desktop browser to see if that resolves any issues.

If you’ve tried these troubleshooting tips and are still having trouble, you can contact CenterPoint Energy’s customer service department for assistance.

Conclusion

Making a payment as a guest user on the CenterPoint Energy website is a straightforward process. Whether you use the guest payment portal or the business customer service portal, you can quickly and easily make a one-time payment using your credit/debit card or bank draft. If you have any issues, don’t hesitate to reach out to CenterPoint Energy’s customer service department for help.