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FAQ

How do I pay my DTE Energy bill?

Eligible customers can pay with a Visa®, Mastercard® and Discover® debit or credit card. Paying by phone using our automated payment system is a fast, convenient way to pay your DTE Energy bill — 24 hours a day, 7 days a week. Simply call 800.477. 4747.

What payment methods does DTE accept?

What payment methods are accepted? DTE Energy accepts payments from checking and savings accounts. Eligible customers can pay with a Visa®, Mastercard® or Discover® debit or credit card. Cash payments are also accepted at our DTE Energy Bill Payment Kiosks.

How do I get my DTE confirmation number?

If the tenant calls DTE Energy at (800) 477-4747 and our requirements are met, the tenant will receive a confirmation number and service will be transferred into the tenant’s name on an agreed-upon date. DTE Energy will send the landlord a letter or an email when a service has been placed in a landlord’s name.

How do I make a payment arrangement with DTE Energy?

To set up a new Payment Agreement, or to cancel or modify an existing agreement, please call 855.383. 4249.

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Log in to your DTE Energy online account to pay your bill, manage payment methods and enroll in energy-saving programs.

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