Sweetwater Authority Bill Pay – A Comprehensive Guide

Introduction

Paying your water bill has never been easier with Sweetwater Authority’s convenient payment options. This guide will provide an overview of the various payment methods available to customers, including online payment portals, automatic bank drafts, phone payments, walk-in/drop-off payments, and mail-in payments. We’ll also cover important information about payment processing times, fees, and more.

Online Payment Portal

Sweetwater Authority offers an online payment portal for customers to pay their bills electronically. To access the portal, visit www.onlinebiller.com/sweetwater/index.html and follow these steps:

1. Click on “Login” to access your account.
2. Enter your username and password to log in.
3. Select the account you want to pay from the dropdown menu.
4. Choose the payment method: electronic check or credit card.
5. Enter the payment amount and confirm.
6. Review your payment details and click “Submit.”
7. Print or save your receipt for record-keeping purposes.

Enroll in Auto Pay

Sweetwater Authority also offers an automatic bank draft payment option, known as Auto Pay. To enroll, complete the automatic payment form (PDF) and return it with your current payment. Auto Pay will begin with your next water bill. As long as you maintain adequate funds in the account, there are no fees for Auto Pay, no check-writing charges, and no late payments.

Phone Payment

To pay your water bill by phone, call (866) 419-9408 and follow the prompts. Have your account number ready. There is no convenience fee for this service.

Walk-in/Drop-Off Payment

You can also pay your water bill in person at Sweetwater Authority’s Administrative Office. The office hours and location are:

Monday – Friday, 8:00 a.m. – 5:00 p.m.
Sweetwater Authority
505 Garrett Avenue
Chula Vista, CA 91910

Mail-in Payment

To pay your water bill by mail, send your payment to:

Sweetwater Authority
P.O. Box 6003
Whittier, CA 90607-6003

Please send all other correspondence to:
Sweetwater Authority
505 Garrett Avenue
Chula Vista, CA 91910

Important Information

• Payments can take several days to process, so please plan accordingly to avoid any late fees or disruptions in water service.
• Sweetwater Authority does not accept payment over the phone or through email.
• There is a convenience fee for using third-party vendors to make payments.
• Customers are advised to use Sweetwater Authority’s official website for making bill payments online.

Conclusion

Paying your Sweetwater Authority water bill is now easier than ever with various payment options available. Choose the method that suits you best, and don’t hesitate to contact Sweetwater Authority if you have any questions or concerns.

FAQs

1. Can I pay my water bill over the phone?
   Yes, you can pay your water bill over the phone by calling (866) 419-9408.
2. Is there a fee for using Auto Pay?
   No, there are no fees for Auto Pay, no check-writing charges, and no late payments, as long as you maintain adequate funds in the account.
3. Can I pay my water bill in person?
   Yes, you can pay your water bill in person at Sweetwater Authority’s Administrative Office, located at 505 Garrett Avenue, Chula Vista, CA 91910.
4. How long does it take for payments to process?
   Payments can take several days to process, so please plan accordingly to avoid any late fees or disruptions in water service.