Paying Your Piedmont Electric Bill: A Guide

As a member of Piedmont Electric, paying your bill is easy and convenient with the various payment options available. This guide will walk you through the different ways to pay your bill and answer any questions you may have.

Payment Options

Piedmont Electric offers six different payment methods, including:

1. SmartHub: Pay your bill online through SmartHub, Piedmont Electric’s online portal. You can view your energy use, set up auto bank drafts, and sign up for paperless billing.
2. Pay Now: Pay your bill online without logging in to SmartHub. All you need is your account number.
3. Mail: Send payments to PO Drawer 1469, Hillsborough, NC 27278. Allow at least a week for delivery and processing.
4. Phone: Call 800.222.3107 to pay your bill over the phone.
5. MoneyGram or Western Union: Make a payment at a local MoneyGram or Western Union location.
6. In Person: Pay your bill in person at one of Piedmont Electric’s offices.

Payment Assistance

Need help paying your bill? Piedmont Electric offers payment assistance options, including:

1. Payment Extensions: Set up a payment extension online through SmartHub, by emailing [email protected], or by calling 800.222.3107.
2. Helping Hand Foundation: Assist a family in need with paying their power bill by donating to the Helping Hand Foundation’s energy assistance program.

Making Payments Easier

Piedmont Electric offers additional features to make paying your bill easier, including:

1. Automatic Bank Draft: Have your monthly bill paid automatically by bank, debit, or credit card draft.
2. Paperless Billing: Sign up for paperless billing to receive your bill statement online at SmartHub.
3. Equal Payment Options: Opt for budget billing to pay the same amount each month.
4. Prepay: Determine how much and how often you pay with prepay, provided your account maintains a positive balance.

Understanding Your Bill

Want to better understand your bill? Take a look at Piedmont Electric’s breakdown of what makes up your bill. You can also view your daily use through SmartHub or by taking a look at your meter each day.

Additional Resources

Stay up to date with Piedmont Electric’s news and tips to save energy and money. Check out their Cooperative News page for the latest updates.

Contact Information

Need to get in touch with Piedmont Electric? Contact them at 800.222.3107 or email [email protected].

Conclusion

Paying your Piedmont Electric bill is easy and convenient with the various payment options available. Whether you prefer to pay online, by phone, or in person, Piedmont Electric has you covered. Don’t forget to take advantage of their payment assistance options and features to make paying your bill easier.