Contact: Met-Ed – Email or call 800-545-7741 If conditions make it difficult to pay your electric bill on time, we can arrange affordable installments to be paid with your monthly bill.
Pay by Phone
Met-Ed Bill Pay Phone Number: 800-545-7741
Are you struggling to pay your electric bill on time? Met-Ed offers assistance programs to help you budget your monthly payments, pay winter heating bills, catch up on past-due payments, or avoid service disconnection. You can reach Met-Ed’s customer service at 800-545-7741 or email them to inquire about their assistance programs.
One of the programs offered by Met-Ed is the Pennsylvania Customer Assistance Program (PCAP). PCAP helps residential customers maintain electric service and eliminate their past-due balance. To be eligible for PCAP, applicants must provide household size and income information. Participants will be required to enroll in Met-Ed’s Equal Payment Plan (EPP) to receive credits on their bill, which will help reduce their monthly budget bill or pay past-due balances. Additionally, the security deposit will be released and applied to the account if it was held.
Another program offered by Met-Ed is the Low-Income Home Energy Assistance Program (LIHEAP). LIHEAP is a federally funded grant program that helps customers pay their winter heating bills. The program has two components: CASH and CRISIS. CASH provides a cash payment directly to the utility, while CRISIS provides a grant to help avoid shutting off electric service due to overdue bills.
If you are experiencing a temporary financial hardship and need help paying your electric bill, you can apply for the Dollar Energy Fund. The fund is designed to help residential customers who have suffered a recent financial hardship and need temporary assistance paying their electric bill. Income guidelines apply, and the program is open from October 1 until funds are exhausted.
Lastly, Met-Ed offers the WARM Program, which helps low-income customers lower their electric bills and keep their homes more comfortable. The program includes an in-home energy evaluation and the opportunity to receive energy-saving items installed in the home, such as caulking, weather-stripping, refrigerator/freezer testing, and energy-saving light bulbs.
To pay your Met-Ed bill, you can call 800-545-7741 and follow the prompts to make a payment. You can also pay online through Met-Ed’s website or by mail. If you are having difficulty paying your bill on time, you can contact Met-Ed to arrange affordable installments to be paid with your monthly bill.
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Contact: Met-Ed – Email or call 800-545-7741 If conditions make it difficult to pay your electric bill on time, we can arrange affordable installments to be paid with your monthly bill.