Paying Your Water Bill in Marana: A Guide

Introduction

As a resident of Marana, Arizona, paying your water bill is now easier than ever. The Town of Marana has implemented a new billing system, which allows for convenient and secure payments. In this guide, we will explore the two main links provided by the Town of Marana for paying your water bill: https://www.maranaaz.gov/water-pay-bill and https://mywater.maranaaz.gov/login. We will also provide step-by-step instructions on how to create an account, log in, and make a payment.

Paying Your Water Bill

To pay your water bill, follow these simple steps:

1. Go to the Town of Marana’s website: www.maranaaz.gov.
2. Click on the “Water” tab at the top of the page.
3. Select “Pay Bill” from the drop-down menu.
4. Click on “Create an Account” if you don’t already have one.
5. Fill out the required information, including your account number and amount due on your last bill.
6. Once you’ve created your account, log in with your username and password.
7. Select the payment method you prefer: credit/debit card or EFT/ACH (e-check).
8. Enter your payment information and confirm your payment.
9. You will receive a confirmation email once your payment has been processed.

Benefits of Creating an Account

Creating an account on the Town of Marana’s website offers several benefits:

1. Convenience: You can make payments online, 24/7, without having to call or visit the Water Department.
2. Automatic Payments: You can set up automatic payments through the Customer Service Portal, ensuring your water bill is paid on time, every time.
3. Paperless Statements: You can opt-out of paper statements and receive electronic statements instead, reducing clutter and environmental impact.
4. Payment History: You can view your payment history and track your water usage.
5. Easy Account Management: You can update your contact information, change your password, and manage multiple accounts under one login.

Alternative Payment Methods

If you prefer not to create an account or pay online, there are alternative payment methods available:

1. Pay by Phone: Call (520) 382-1999 to make a payment over the phone.
2. Pay by Mail: Mail your payment to Town of Marana, P.O. Box 199, Marana, AZ 85653.
3. Pay in Person: Visit the Water Department at 11555 W Civic Center Dr, Marana, AZ 85653, Monday through Friday, 8:00 AM to 5:00 PM.

Frequently Asked Questions

1. What forms of payment are accepted?
   The Town of Marana accepts credit/debit cards (Visa, Mastercard, and Discover) and EFT/ACH (e-checks).
2. Is there a fee for paying online?
   Yes, there is a convenience fee of 3.25% for credit/debit card payments, with a minimum fee of $3.00 per transaction. EFT/ACH (e-check) payments do not incur a fee.
3. Can I make a partial payment?
   No, the system only allows for full payments.
4. Can I pay my water bill in installments?
   Yes, the Town of Marana offers a payment plan program for residents who need assistance paying their water bill. Contact the Water Department for more information.
5. What happens if I forget my username or password?
   Click on “Forgot Username” or “Forgot Password” on the login page, and follow the instructions to recover your account.

Conclusion

Paying your water bill in Marana is now simpler and more convenient than ever. With the new billing system in place, you can create an account, log in, and make a payment online, by phone, or by mail. Remember, creating an account offers several benefits, including automatic payments, paperless statements, and easy account management. If you have any questions or concerns, don’t hesitate to contact the Town of Marana