Main Street America Bill Pay: A Comprehensive Guide

Introduction

Welcome to Main Street America Bill Pay, your one-stop solution for paying your insurance bills online. In this article, we will guide you through the step-by-step process of paying your bills online, address frequently asked questions, and provide you with helpful tips and resources.

Paying Your Bill Online

To pay your bill online, follow these simple steps:

1. Go to the Main Street America Insurance website: https://msainsurance.com/
2. Click on the “Pay My Bill” button located on the top right corner of the page.
3. Select the type of policy you have (Auto, Home, Business, etc.)
4. Enter your policy number or account number.
5. Enter your payment information.
6. Review your payment details and click “Submit.”
7. Print or save your receipt for your records.

Alternatively, you can also pay your bill by phone by calling (866) 335-0509. Have your policy number and payment information ready, and follow the automated prompts to make your payment.

Frequently Asked Questions

Here are some frequently asked questions related to Main Street America Bill Pay:

Which policies can I pay online?

All of Main Street America’s policies can be paid online, including Auto, Home, Business, Umbrella, and more.

Can I make a payment by phone?

Yes, you can make a payment by phone by calling (866) 335-0509.

Can I pay via electronic funds transfer (EFT) or automated payment system (APS)?

Yes, you can set up recurring payments using Main Street America’s automated payments program. You can speak to your insurance agent or complete an EFT enrollment form from the Customer Login screen.

Where can I mail a payment?

You can mail your payment to:

Main Street America Insurance
Attn: Premium Services
55 West Street Keene, N.H. 03431-3373

What are my payment options?

Main Street America accepts major credit and debit cards (Visa, MasterCard, Discover, and American Express) and payments from a checking or savings account. Additional payment options are available online for most customers, including Paypal, Paypal Credit, Venmo, and electronic checks.

Who can help me with other questions regarding my bill and payments?

Your local, independent insurance agent is your best resource for questions about your bill and payments. Their contact information is displayed on your billing statement. You can also call Main Street America’s Customer Care department at (800) 258-5310.

Is there a fee to make a payment online?

Depending on your policy and state, you may incur up to a $4.95 fee for making an online payment. Any payment fee will be displayed on screen prior to the charge being finalized.

When will I get my bill?

Your bill will be sent to you approximately 20 days prior to the due date.

How can I find my current minimum due and account balance?

Click on “Customer Login” at the top of msainsurance.com and sign into your account. From there, select “My Account” and select “Billing & Payments.” Choose an account and then select “View Details.”

Can I change my bill date or due date?

All due dates are based on the effective date of your policy and cannot be amended.

Can I get statements emailed to me?

Emailed billing statements are available for select states and policies. Please ask your agent for details specific to your policy.

How can I change my billing address or make other policy changes?

To make any policy changes, please contact your insurance agent.

Why are there fees added to my bill?

Some fees are state-imposed taxes or surcharges. You may also have a fee related to your selection of an installment payment plan (up to $7), returned payments (up to $25), electronic payment processing (up to $4.95), or late payments (up to $25). Please note that fees are subject to change.