Payment Options – Residential – California Electric – Liberty

Liberty Utilities offers several convenient ways to pay your electric, water, or gas bill. You can choose the option that works best for you, and some methods even offer a fee-free experience.

Pay Over the Phone

If you prefer to pay over the phone, you can call the toll-free number 1-800-206-2300 (Electric & Water) or 1-800-424-0427 (Gas). Before you call, please have your nine-digit Liberty account number easily accessible. Your account number can be found on your statement. There may be a processing fee for this service.

Online Payment Options

You can also pay your bill online using your credit or ATM debit card. Simply click on the “Pay Now” button and follow the prompts.

• Credit Card: You can make a one-time payment using a credit card (Visa, Mastercard, Discover & American Express) online by clicking here. You do not need to log-in to pay with your credit card. Enter your full account number to make your payment. Residential Customers: There is a $1.75 processing fee charged by our vendor. We do not profit from this fee. Commercial Customers: There is a $7.75 processing fee charged by our vendor. We do not profit from this fee.
• Checking Account: You can make a one-time payment using a checking account online by clicking here. Using this method will result in a processing fee charged by our payment vendor. We do not profit from this fee. Residential Customers: There is a $1.75 processing fee charged by our vendor. We do not profit from this fee. Commercial Customers: There is a $7.75 processing fee charged by our vendor. We do not profit from this fee.

In-Person Payment Options

If you prefer to pay in person, you can visit one of the following locations:

• Liberty walk-in centers: Pay using cash or check at one of our Liberty customer walk-in centers. There is no fee for this service. Please note: Our North Lake Tahoe walk-in center is temporarily closed.
• Authorized Payment Agents: Click the button below for a complete list of authorized payment locations near you. Please only use authorized payment agents. Paying using other services may result in delays in posting your payments. There is no fee for this service.

Mail Payment Options

You can also pay your bill by mail. Simply return the lower portion of your bill, along with a check or money order, in the envelope provided with your bill and mail it to:

Liberty Utilities
PO Box 60144
City of Industry CA
91716-0144

Free Payment Options

• Automatic payments
• Cash
• Check
• Authorized payment agents
• Money order

Things to Keep in Mind

• Residential Customers: Depending on which payment method you choose, the processing time can vary from 1-10 days. If your due date is less than ten days away, we recommend using a payment method with a faster processing time, such as paying in person or over the phone. If you are making a payment after receiving a past due notice, please call our customer service line at 800-481-9190 and provide a representative with your payment confirmation number to avoid disconnection.
• Commercial Customers: Depending on which payment method you choose, the processing time can vary from 1-10 days. If your due date is less than ten days away, we recommend using a payment method with a faster processing time, such as paying in person or over the phone. If you are making a payment after receiving a past due notice, please call our customer service line at 800-481-9190 and provide a representative with your payment confirmation number to avoid disconnection.

Payment Methods

• Credit, ATM Debit, checking or savings account transactions have no minimum amount and $600.00 maximum. The system will accept up to 8 separate transactions per 26 day period, per account number.
• Checks returned as non-sufficient funds (NSF) will incur a fee.

Conclusion