Hrsd Bill Pay By Phone

HRSD Bill Pay by Phone: A Step-by-Step Guide

Are you looking for a convenient and secure way to pay your HRSD bill by phone? Look no further! This guide will walk you through the process of making a payment using HRSD’s interactive voice response system.

Before we get started, please note that you will need your HRSD/HRUBS account number handy. This can be found on your bill statement or by logging into your HRSD account online.

Step 1: Call 1-844-257-6063
To make a payment by phone, simply call 1-844-257-6063. This line is available 24/7, so you can make a payment at a time that’s convenient for you.

Step 2: Select Your Payment Method
Once you’ve called the number, you’ll be prompted to select your payment method. You can choose from the following options:

• Checking or savings account
• Debit or ATM card
• Visa, MasterCard, or Discover credit card

Please enter your selection using the keypad on your phone.

Step 3: Enter Your Account Number
Next, you’ll need to enter your HRSD/HRUBS account number. This can be found on your bill statement or by logging into your HRSD account online.

Step 4: Enter Your Payment Amount
Enter the amount you’d like to pay. You’ll need to enter the full amount, as partial payments are not accepted over the phone.

Step 5: Confirm Your Payment
Once you’ve entered your payment amount, you’ll be asked to confirm your payment. Please ensure that the amount is correct before confirming.

Step 6: Provide Your Payment Method Details
If you’re using a checking or savings account, you’ll need to provide your bank’s routing number and account number. If you’re using a debit or ATM card, you’ll need to provide the card number and expiration date. If you’re using a credit card, you’ll need to provide the card number and expiration date.

Step 7: Review Your Payment Details
Before completing your payment, you’ll be asked to review your payment details. Please ensure that everything is correct before confirming your payment.

Step 8: Complete Your Payment
Once you’ve confirmed your payment details, your payment will be processed. You’ll receive a confirmation number, which you should keep for your records.

That’s it! You’ve successfully made a payment using HRSD’s interactive voice response system.

Additional Information

• Payments must be made in full by 4:00 p.m. to have water service turned on the same day. Payments received after 4:00 p.m. will be scheduled for water service turn-on no later than 5:00 p.m. the next business day. A responsible adult must be present at the property for turn-on.
• If your service is at risk of disconnection or has been turned off, you may use one of HRSD’s online or IVR payment options.
• HRSD offers convenient payment options, including Auto-Pay, which automatically deducts your payment from your bank account each month.
• You can also make a payment in person at HRSD’s office or by mail.

Conclusion
Making a payment using HRSD’s interactive voice response system is easy and convenient. By following the steps outlined in this guide, you can quickly and securely pay your HRSD bill by phone. If you have any questions or concerns, please don’t hesitate to contact HRSD’s customer service department.