City of Houston Water Bill Pay: Convenient Options for Easy Payment

The Houston Public Works provides many of the basic services that affect the daily lives of everyone who lives and works in Houston. Primarily, the department is responsible for …

Are you a resident of Houston looking for a hassle-free way to pay your water bill? Look no further! In this article, we will provide you with all the information you need to conveniently pay your City of Houston water bill. From online payment options to contact details, we’ve got you covered.

Introduction to City of Houston Water Bill Payment

The City of Houston’s Public Works department manages the water and wastewater utility services for approximately 2.1 million residents [2]. Their Customer Account Services (CAS) division handles customer information, billings, credit, collections, and meter-associated services [2]. With a commitment to outstanding customer service and operational efficiency, the City of Houston ensures that residents have convenient options to pay their water bills.

Online Bill Payment

To make your water bill payment online, visit the official website of the City of Houston’s Customer Account Services at www.houstonwaterbills.org [1]. This user-friendly platform allows you to pay your bill conveniently from the comfort of your home. Simply follow the instructions provided on the website to complete your payment.

Payment Options

The City of Houston offers various payment methods to suit your preferences. Here are the available options:

1. Online Payment: Visit www.houstonwaterbills.org to pay your bill online [1].
2. In-Person Payment: You can pay your bill in person at the Customer Account Services office located at [insert address] during their business hours [2].
3. Mail Payment: Send your payment using the return envelope included with your water bill to the address mentioned on the bill [3].
4. Credit Card Payment: The City of Houston accepts Discover, MasterCard, and VISA credit card payments [3].
5. Western Union Convenience Pay: Use the Western Union convenience pay option to make your water bill payment [3].
6. Check by Phone: Call [insert phone number] to make a payment using a check over the phone [3].
7. On-line Check Payments: Make payments using your bank account through the online check payment option [3].
8. ACH (Bank Drafting): Set up automatic payments through ACH (bank drafting) for a hassle-free payment experience [3].

Contact Information

If you have any questions or need assistance with your water bill payment, the City of Houston’s Customer Account Services is here to help. You can reach them through the following channels:

• Phone: Call 713-371-1400 between 8:00 am and 7:00 pm, Monday through Friday [1].
• Email: Send your inquiries to [email protected] [1].

Late Payments and Payment Extensions

If you are unable to make your payment on time, it is essential to communicate with the City of Houston’s Customer Account Services. They may be able to provide you with payment extension options or help you set up a payment plan to avoid any late fees or penalties. Contact them as soon as possible to discuss your situation and find a suitable solution.

Conclusion

Paying your City of Houston water bill has never been easier. With multiple payment options, including online payment, in-person payment, and various electronic methods, you can choose the most convenient way to settle your bill. Remember to reach out to Customer Account Services for any assistance or inquiries regarding your water bill payment.

Learn more:

1. Customer Account Services Information | City of Houston – Houston Public Works
2. Customer Account Services | City of Houston – Houston Public Works
3. What payment methods are available to pay my water bill? – Harris County Municipal Utility District No. 71

You may pay bills at www.houstonwaterbills.org email us at [email protected] or call us at 713-371-1400 between 8:00 am and 7:00 …