Paying your utility bill has never been easier with the City of Lawrenceville’s online payment system. You can now pay your bill quickly and securely using your computer or mobile device.

Payment Options

The City of Lawrenceville offers several payment options for your convenience:

1. Online Payment: You can pay your utility bill online using MasterCard or Visa. Please allow 24 to 48 hours for transactions to be posted to your account.
2. Phone Payment: You can also pay your bill over the phone using Visa or MasterCard. Call toll-free to 1-877-755-7556 to be connected to our automated phone payment system.
3. Mail Payment: You can mail your payment to: City of Lawrenceville Utility Payments, P.O. Box 2200, Lawrenceville, Georgia 30046. Please allow 7 to 10 business days for mailed payments to be received and posted to your account.
4. In-Person Payment: You can also make an in-person payment at City Hall during regular business hours. After-hours payments can be made using the night drop box located beside the drive-through payment window.

Fees

If your account has been disconnected or scheduled for disconnection for non-payment, there is a $60 administrative fee that will be charged to your account. If you would like for your service to be restored the same day, an additional fee of $65 will be charged to your account. Same-day service is not guaranteed and is based on the available resources.

Helpful Tips and Customer Checklist

Here are some helpful tips and a customer checklist to ensure a smooth payment process:

1. Create Your Customer Self-Service Account: Follow the Customer Self-Service Registration Guide to sign up and activate your account.
2. Link Your Accounts: Link your Customer Number (CID) and your Utility Billing Account by using the CID Linking Guide and the UB Account Linking Guide.
3. Request Email Bills: You can now go paperless with Customer Self-Service! Sign up for e-billing easily through CSS.
4. Payment Assistance: If you need payment assistance, the City has partnered with the Lawrenceville Response Center to assist eligible customers.

Report an Outage

If you experience a power outage, please call 770-963-2414 or 1-877-755-7556. You can also report an outage online using the Report an Outage form.

Contact Us

If you have any questions or concerns about your utility bill or payment, please contact Customer Service at 770-963-2414 or email Customer Service.

Pay | Lawrenceville, GA

Pay your utility bill quickly and securely online using the City of Lawrenceville’s online payment system. You can also pay by phone, mail, or in-person at City Hall.

Payment Options

1. Online Payment: Use the convenience of online payments for your Utility Bill.
2. Phone Payment: Pay for your utility bill over the phone using Visa or MasterCard.
3. Mail Payment: Mail your payment to: City of Lawrenceville Utility Payments, P.O. Box 2200, Lawrenceville, Georgia 30046.
4. In-Person Payment: Make an in-person payment at City Hall during regular business hours.

Fees

If your account has been disconnected or scheduled for disconnection for non-payment, there is a $60 administrative fee that will be charged to your account. If you would like for your service to be restored the same day, an additional fee of $65 will be charged to your account.

Helpful Links

• Bid Opportunities: Find bid opportunities with the City of Lawrenceville.
• Code Enforcement: Learn about code enforcement in the City of Lawrenceville.
• City Phone Tree: Access the City’s phone tree for various department contact information.
• Code of Ordinances: View the City of Lawrenceville’