CellNetix Bill Pay – A Comprehensive Guide

Are you looking for ways to pay your CellNetix bill? Look no further! This guide will take you through the steps to pay your bill online, update your insurance information, and answer frequently asked questions about billing. We’ll also provide you with helpful tips and resources to make the process as smooth as possible.

CellNetix Bill Pay Online

To pay your CellNetix bill online, follow these simple steps:

1. Go to the CellNetix website at www.cellnetix.com/billing.
2. Click on the “Pay Now” button.
3. Enter your zip code in the first field as it appears on your statement.
4. In the Patient Account Number field, enter the client ID listed on your payment stub followed by an asterisk* and then the account number (i.e., 6464*822122034).
5. Select the payment method you prefer (credit/debit card or bank account).
6. Enter the payment amount and confirm.
7. You will receive a confirmation email once the payment is processed.

Update Insurance Information

If you need to update your insurance information, you can do so by contacting the CellNetix billing office at 1-877-340-5884 or by emailing them at [email protected]. They will be able to assist you with any changes to your insurance information.

Frequently Asked Questions

CellNetix understands that billing and insurance can sometimes be confusing. That’s why they’ve compiled a list of frequently asked questions to help you better understand the process. Here are some of the most common questions:

What is this bill for?

Your bill from CellNetix is for the evaluation of a pathology specimen submitted by your healthcare provider. This may include services such as biopsies, immunohistochemistry staining, and flow cytometry.

Why didn’t you bill my insurance?

There are several reasons why you may receive a bill even though you have medical coverage. Some of the reasons include missing insurance information, claim denial, or Medicare denial. If you have questions about why your insurance wasn’t billed, you can contact the CellNetix billing office for assistance.

How do I update you with my correct insurance information?

You can update your insurance information by contacting the CellNetix billing office at 1-877-340-5884 or by emailing them at [email protected]. They will be able to assist you with any changes to your insurance information.

Why did you bill the same CPT code more than once?

Common Procedural Terminology (CPT) codes are used to report medical services performed to insurance payors for reimbursement. In pathology, the same CPT code may be used to report slightly different or separate procedures. For example, if your surgeon submitted five different specimens to CellNetix for evaluation, each biopsy will be separately reported for payment, resulting in multiple identical CPT codes.

I received flow cytometry services. Why are so many units of service billed?

Flow cytometry is a valuable tool in the diagnosis and management of blood cancers. CellNetix pathologists will review your clinical information and all pathological material available and order the appropriate flow panel as medically indicated. The CPT codes used to report flow cytometry will be based on the number of markers tested. CellNetix will report each marker test separately for payment.

Conclusion

Paying your CellNetix bill online is easy and convenient. Simply go to the CellNetix website, enter your zip code and patient account number, select your payment method, and confirm. If you need to update your insurance information, you can contact the CellNetix billing office for assistance. And if you have any questions about your bill, check out the frequently asked questions section on the CellNetix website or contact the billing office for help.