Paying Your Castle Rock Water Bill: A Guide

Are you looking for ways to pay your Castle Rock water bill? Look no further! This guide will provide you with all the information you need to know about paying your water bill, including the different payment options available and how to set up an online account.

Paying Your Water Bill Online

The easiest and most convenient way to pay your Castle Rock water bill is by setting up an online account. With an online account, you can access your account 24/7, view your statements, and make payments securely using your checking account, credit card, or debit card.

To set up an online account, follow these steps:

1. Go to the Castle Rock Water website (www.crgov.com/1695/Customer-ServiceBilling)
2. Click on the “Sign Up” button in the “Online Account Access” section.
3. Enter your account number (without any leading zeros) and your account name as it appears on the bill.
4. Follow the prompts to create a user ID and password.
5. Once you have created your account, you can log in and make a payment.

Paying Your Water Bill by Phone

If you prefer to pay your water bill over the phone, you can call the Castle Rock Water automated phone system at 844-519-1806. Have your account number and payment information ready, and follow the prompts to make your payment.

Paying Your Water Bill In Person

If you prefer to pay your water bill in person, you can visit the Castle Rock Water office located at 175 Kellogg Court, Building 171, Castle Rock, CO 80109. The office is open Monday through Friday from 8 am to 5 pm. You can pay with cash, check, or credit card.

Paying Your Water Bill by Mail

If you prefer to pay your water bill by mail, you can send a check or money order to:

Castle Rock Water
175 Kellogg Court
Building 171
Castle Rock, CO 80109

Make sure to include your account number and the payment coupon from your bill.

Troubleshooting Tips

If you encounter any issues while trying to pay your water bill, here are some troubleshooting tips to help you:

• Make sure you have your account number and payment information ready.
• Double-check that you have entered the correct account number and payment amount.
• If you are using the online payment system, make sure you are using a compatible browser (Chrome, Firefox, Safari, or Edge).
• If you are still having trouble, call the Castle Rock Water customer service line at 720-733-6000 for assistance.

Conclusion

Paying your Castle Rock water bill is easy and convenient with the various payment options available. Whether you prefer to pay online, by phone, in person, or by mail, you can choose the method that works best for you. If you encounter any issues, don’t hesitate to contact the Castle Rock Water customer service line for assistance.