Paying Your Public Utilities Bill in Virginia Beach: A Guide

As a resident of Virginia Beach, paying your public utilities bill is an essential part of maintaining your home or business. The City of Virginia Beach provides its residents with various payment options to make it easy and convenient to pay their bills. In this guide, we will discuss the different payment options available and how to use them.

Paying Your Bill Online

The City of Virginia Beach offers an online payment system called Speedpay, which allows residents to pay their bills quickly and easily. To access Speedpay, visit the City of Virginia Beach’s website and click on the “Pay Your Bill” button. From there, you will be redirected to the Speedpay login page.

To log in to Speedpay, you will need to enter your 16-digit Public Utilities Account Number and Service ZIP code. Once you have entered this information, you can view your account balance and make a payment. You can pay using a credit or debit card, or you can set up automatic bank drafts.

Enrolling in eBill

Another convenient option offered by the City of Virginia Beach is eBill. eBill allows you to receive your utility bill electronically, eliminating the need for a paper bill. To enroll in eBill, visit the City of Virginia Beach’s website and click on the “Enroll in eBill” button. From there, you will need to enter your 16-digit Public Utilities Account Number and Service ZIP code. Once you have enrolled, you will receive an email notification each month when your bill is ready to be paid.

Paying by Phone

If you prefer to pay your bill over the phone, you can call the City of Virginia Beach’s Customer Service Center at (757) 385-4631. Have your 16-digit Public Utilities Account Number and payment information ready when you call.

Paying by Mail

If you prefer to pay your bill by mail, you can send a check or money order to the City of Virginia Beach’s Public Utilities Department. Be sure to include your 16-digit Public Utilities Account Number and the payment stub from your utility bill.

In-Person Payments

If you prefer to pay your bill in person, you can visit the City of Virginia Beach’s Public Utilities Department. The department is located at 2401 Courthouse Dr., Virginia Beach, VA 23456. You can pay using cash, check, or money order.

Payment Plans

If you are experiencing financial difficulties and are having trouble paying your utility bill, the City of Virginia Beach offers payment plans to help. You can contact the Customer Service Center at (757) 385-4631 to discuss your options.

Conclusion

Paying your public utilities bill in Virginia Beach is easy and convenient, with multiple payment options available. Whether you prefer to pay online, by phone, by mail, or in person, the City of Virginia Beach has you covered. If you have any questions or concerns about paying your bill, don’t hesitate to contact the Customer Service Center.

FAQs

1. What is the phone number for the City of Virginia Beach’s Customer Service Center?

The phone number for the City of Virginia Beach’s Customer Service Center is (757) 385-4631.

1. What is the address for the City of Virginia Beach’s Public Utilities Department?

The address for the City of Virginia Beach’s Public Utilities Department is 2401 Courthouse Dr., Virginia Beach, VA 23456.

1. Can I pay my utility bill using a credit or debit card?

Yes, you can pay your utility bill using a credit or debit card through the City of Virginia Beach’s online payment system, Speedpay.

1. Can I set up automatic bank drafts to pay my utility bill?

Yes, you can set up automatic bank drafts to pay your utility bill through the City of Virginia Beach’s online payment system, Speedpay.

1. What if I have trouble paying my utility bill?

If you are experiencing financial difficulties and are having trouble paying your utility bill, the City of Virginia Beach offers payment plans to help. You can contact the Customer Service Center at (757) 385-4631 to discuss your options.