Paying Bills in the Town of Abingdon: A Guide

Introduction

The Town of Abingdon, Virginia offers its citizens an easy and convenient way to pay their bills online. In this guide, we will walk you through the steps to pay your bills using the Town of Abingdon’s online bill pay system.

Step 1: Accessing the Online Bill Pay System

To access the online bill pay system, visit the Town of Abingdon’s website at www.abingdon-va.gov. Click on the “Online Bill Pay” tab located at the top of the page.

Alternatively, you can directly access the online bill pay system by visiting www.abingdon-va.gov/online-bill-pay.

Step 2: Finding Your Account

Once you are on the online bill pay system, you will need to find your account. You can do this by using the search function located at the top of the page. Enter your account number or name and click search.

If you have multiple accounts, you will need to select the account you want to pay.

Step 3: Making a Payment

Once you have selected the account you want to pay, you will be taken to the payment page. Here, you will need to enter your payment information, including your credit or debit card number, expiration date, and security code.

You will also need to enter the amount you want to pay. Make sure to enter the correct amount, as overpayments or underpayments may result in additional fees or penalties.

Step 4: Reviewing Your Payment

After entering your payment information, you will be asked to review your payment. Make sure that all the information is correct, including the amount paid and the account number.

If everything is correct, click “Submit” to complete your payment.

Step 5: Printing or Saving Your Receipt

Once your payment has been processed, you will be given the option to print or save your receipt. It is recommended that you save or print a copy of your receipt for your records.

Troubleshooting:

If you encounter any issues while using the online bill pay system, you can contact the Town of Abingdon’s Finance Department at (276) 525-1464 for assistance.

Frequently Asked Questions:

1. What forms of payment are accepted?

The Town of Abingdon accepts credit and debit cards, including Visa, Mastercard, and Discover.

1. Can I pay my bill in person?

Yes, you can pay your bill in person at the Town of Abingdon’s Finance Department located at 133 West Main Street, Abingdon, VA 24210.

1. Can I pay my bill over the phone?

No, the Town of Abingdon does not accept payments over the phone.

1. Is there a fee for using the online bill pay system?

No, there is no fee for using the online bill pay system.

1. How long does it take for my payment to process?

Payments processed through the online bill pay system are typically processed within 24 hours.

Conclusion

Paying your bills in the Town of Abingdon is now easier than ever with the online bill pay system. By following the steps outlined in this guide, you can quickly and conveniently pay your bills from the comfort of your own home. If you encounter any issues, don’t hesitate to contact the Town of Abingdon’s Finance Department for assistance.