Paying Your Water Bill in Toledo: A Guide

Introduction

As a resident of Toledo, Ohio, paying your water bill is an essential part of maintaining your household. The City of Toledo offers various ways to pay your water bill, and this guide will walk you through the different methods. We’ll also provide you with helpful tips and information to ensure that your payment is processed smoothly.

Online Bill Payment

The City of Toledo offers an online bill payment system through its website. To pay your water bill online, follow these steps:

1. Go to the City of Toledo’s website at www.toledo.oh.gov.
2. Click on the “Residents” tab at the top of the page.
3. Select “Water” from the drop-down menu.
4. Click on “Pay My Water Bill” in the “Water” section.
5. Enter your account number and last payment amount to access your account.
6. Choose the payment method you prefer: credit/debit card or electronic check.
7. Follow the prompts to enter your payment information and complete the transaction.

Tips:

• Make sure you have your account number and last payment amount ready before you start the process.
• Use a secure internet connection to protect your personal and financial information.
• Keep a record of your payment confirmation number for future reference.

Walk-in Payment

If you prefer to pay your water bill in person, you can visit the DPU Customer Service Office located at 420 Madison Ave., Suite 100, Toledo, OH 43604. The office is open Monday through Friday, 8 a.m. to 4 p.m.

Tips:

• Bring your water bill stub and payment to the office.
• Have your account number ready to help expedite the process.
• Plan your visit accordingly, as wait times may vary depending on the number of customers.

Drop-off Payment

Another option is to drop off your payment at the utilities dropbox located outside 420 Madison Ave. Toledo, OH 43604.

Tips:

• Use a sealed envelope and include your account number and payment information.
• Do not put cash in the dropbox.
• Keep a record of the date and time you dropped off your payment.

Recurring Payments

The City of Toledo also offers a recurring payment plan through Direct Payment Plan. To sign up, follow these steps:

1. Go to directpaymentplan.com.
2. Click on “Sign Up” and follow the prompts to create an account.
3. Enter your account number and other required information.
4. Choose your preferred payment method: bank draft or credit/debit card.
5. Set up your recurring payment schedule.

Tips:

• Choose a payment schedule that works best for you: monthly, bi-monthly, or weekly.
• Make sure to review your account settings and payment history regularly.
• Keep your account information up to date to avoid any disruptions in your service.

Conclusion

Paying your water bill in Toledo is now easier than ever. With various payment methods available, you can choose the one that suits your needs best. Whether you prefer to pay online, in person, or through a recurring plan, the City of Toledo has got you covered. Remember to keep a record of your payments and account information to avoid any confusion or disruptions in your service.