Muncie Sanitary District Bill Pay: A Guide to Online Payment

Introduction

Muncie Sanitary District provides residents with an easy and secure way to pay their utility bills online through its Bill e-Pay system. In this guide, we will walk you through the steps to make a bill payment using the Muncie Sanitary District’s online platform. We will also provide you with information on the types of payments accepted, payment schedules, and any fees associated with online payments.

Step 1: Accessing Bill e-Pay

To access Bill e-Pay, follow these steps:

1. Go to the Muncie Sanitary District website at www.munciesanitary.org.
2. Click on the “Departments” tab on the top menu bar.
3. Select “Utility Billing” from the drop-down menu.
4. Click on “Bill e-Pay” on the left-hand side of the page.

Step 2: Finding Your Account Number

Before you can make a payment, you will need to find your account number. Your account number can be found on your utility bill statement. If you do not have a paper copy of your bill, you can also find your account number by logging into your online account through the Muncie Sanitary District website.

Step 3: Making a Payment

Once you have accessed Bill e-Pay and found your account number, follow these steps to make a payment:

1. Enter your account number and click “Check Account.”
2. Select the payment method you want to use (credit/debit card or e-check).
3. Enter your payment information and click “Submit Payment.”
4. Review your payment details and confirm your payment.
5. Print or save your receipt for your records.

Types of Payments Accepted

The Muncie Sanitary District accepts the following types of payments through its Bill e-Pay system:

• Credit/debit cards (Visa, Mastercard, Discover, and American Express)
• E-checks (electronic checks)

Payment Schedules

The Muncie Sanitary District offers several payment schedules for residents to choose from:

• One-time payment: Pay your entire bill at once.
• Installment plan: Pay a portion of your bill each month.
• Auto-pay: Automatically deduct the payment amount from your bank account each month.

Fees Associated with Online Payments

There are no fees associated with making an online payment through the Muncie Sanitary District’s Bill e-Pay system. However, if you choose to use a credit/debit card, a convenience fee may apply.

Conclusion

Muncie Sanitary District’s Bill e-Pay system offers residents a convenient and secure way to pay their utility bills online. By following the steps outlined in this guide, you can easily make a payment using your credit/debit card or e-check. Remember to have your account number ready and choose the payment schedule that works best for you.

FAQs

1. Is my personal and payment information secure when making an online payment?
   Yes, the Muncie Sanitary District’s Bill e-Pay system uses industry-standard security measures to protect your personal and payment information.
2. Can I make a partial payment online?
   No, the Muncie Sanitary District’s Bill e-Pay system only accepts full payments. If you need to make a partial payment, you can do so in person at the Muncie Sanitary District office or by mail.
3. Can I set up automatic payments through the Bill e-Pay system?
   Yes, you can set up automatic payments through the Muncie Sanitary District’s Bill e-Pay system. Simply select the “Auto-pay” option when making a payment.
4. Can I use a credit/debit card to make a payment through the Bill e-Pay system?
   Yes, you can use a credit/debit card to make a payment through the Muncie Sanitary District’s Bill e-Pay system. However, a convenience fee may apply.
5. Can I make a payment over the phone or by mail?
   Yes, you can make a payment over the phone or by mail. Contact the Muncie Sanitary