Easy and convenient bill payment options are available for Monroe residents. This guide outlines the steps to follow to pay your utility bills online, by phone, or in person.

Payment Options

The City of Monroe offers several payment options for utility bills:

Online Payment

You can pay your utility bill online using eSuite.Utilities. To get started, follow these steps:

1. Go to eSuite.Utilities and click on “Sign In” at the top right corner of the page.
2. Enter your username and password, then click “Sign In.”
3. Once logged in, click on “Payment” and select the account you want to pay.
4. Choose the payment method you prefer, enter the payment amount, and click “Next.”
5. Review the payment details, and click “Submit” to complete the payment.

Phone Payment

You can also pay your utility bill over the phone by calling (770) 267-3429. Have your account number and payment information ready.

In-Person Payment

You can pay your utility bill in person at the Monroe City Hall, located at 215 N Broad Street, Monroe, Georgia 30655. Office hours are from 8:00 AM to 5:00 PM, Monday through Friday.

Payment Methods

The City of Monroe accepts several payment methods:

• Credit/Debit Card: Visa, Mastercard, American Express, and Discover are accepted.
• E-Check: You can pay using an electronic check from your checking account.
• Cash: Cash payments are accepted in person at the Monroe City Hall.

Late Payments

If your utility service has been disconnected or is scheduled to be disconnected, please contact the City of Monroe immediately to make a payment. Late payments may result in additional fees.

Online Payment Help

If you need assistance with online payments, call (770) 267-3429 during office hours.

Traffic Payments

Traffic payments can be made online using the City of Monroe’s JusticeONE system. To get started, follow these steps:

1. Go to www.monroega.com/administration/page/payments and click on “Traffic Payments Online.”
2. Enter your citation number or your name and date of birth to search for your citation.
3. Select the payment method you prefer, enter the payment amount, and click “Next.”
4. Review the payment details, and click “Submit” to complete the payment.

Conclusion

Paying your Monroe utilities bill is easy and convenient with the various payment options available. You can choose to pay online, over the phone, or in person. Make sure to pay your bill on time to avoid late fees. If you need assistance with online payments, don’t hesitate to call (770) 267-3429 during office hours.