Pay Your Mercy Health Bill Online | Mercy Health

Are you looking for a convenient and secure way to pay your Mercy Health bill online? Look no further! With Mercy Health’s online bill pay system, you can easily pay your bill from a doctor’s office, procedure, or hospital stay using your computer or mobile device.

Paying Your Bill Online

To pay your bill online, follow these simple steps:

1. Go to the Mercy Health website at www.mercy.com/pay-a-bill.
2. Click on the “Pay Your Bill” button.
3. Enter your account number and the patient’s name as it appears on the bill.
4. Select the payment method you prefer (credit/debit card or bank account).
5. Enter your payment information.
6. Review your details and confirm your payment.
7. You will receive a confirmation email once your payment has been processed.

Paying Your Bill by Phone

If you prefer to pay your bill over the phone, you can call Mercy Health’s customer service department at 855.732.0138. Our friendly and knowledgeable representatives are available to assist you Monday through Friday from 8:00 AM to 5:00 PM EST.

Paying Your Bill by Mail

If you prefer to pay your bill by mail, you can send your payment to:

PO Box 740405
Cincinnati, OH 45274-0405

Please make sure to include your account number and the patient’s name as it appears on the bill.

Additional Bill Types

Mercy Health also offers online bill pay for additional bill types, such as urgent care, transportation, and home health care. To pay these types of bills, follow the same steps as outlined above.

Chat with a Live Agent

If you have any questions or concerns about your bill, you can chat with a live agent Monday through Friday from 8:00 AM to 5:00 PM EST. Simply click on the “Chat Now” button on the Mercy Health website.

Request a Payment Plan

Mercy Health understands that medical bills can be unexpected and overwhelming. If you need help paying your bill, you can request a payment plan online or by calling customer service. Our team will work with you to establish a plan that fits your needs and budget.

Request an Itemized Bill

If you would like an itemized bill from your services to be sent to the individual listed as guarantor on the account, you can complete the form on the Mercy Health website.

Customer Service

If you have any questions or concerns about your Mercy Health bill, don’t hesitate to contact our customer service department. Our team is available Monday through Friday from 8:00 AM to 5:00 PM EST. You can call us at 855.732.0138 or chat with us online.

Billing and Payment FAQs

Mercy Health has a comprehensive list of billing and payment frequently asked questions (FAQs) on our website. You can find answers to common questions about your bill, such as “What is the status of my bill?” and “Why did I receive multiple bills for the same service?”

Accepted Insurance Plans

Mercy Health accepts a variety of health insurance types, including commercial, Medicare, and Medicaid, from many local and national health insurance carriers. We strive to best serve our communities by working with a wide range of insurance providers.

Financial Assistance

Mercy Health offers financial assistance programs to help patients who may struggle to pay their bills. If you are uninsured or underinsured, you may be eligible for financial assistance. You can find more information on our website or by contacting customer service.

Balance Billing Protection

Mercy Health is committed to protecting our patients from surprise medical bills for out-of-network services. We are happy to provide information on your rights and protections against balance billing.

Conclusion

Paying your Mercy Health bill online is easy, secure, and convenient. With our online bill pay system, you can pay your bill from