Grand Prairie Water Bill Pay

The City of Grand Prairie offers various ways to pay your water bill, including online, over the phone, by mail, and in person. In this article, we will guide you through the process of paying your water bill using the two official links provided by the City of Grand Prairie.

Pay Water Bill Online

To pay your water bill online, follow these steps:

1. Go to the City of Grand Prairie’s Water Service website: https://www.gptx.org/Departments/Water-Service
2. Click on the “Pay Water Bill” button located on the top right corner of the page.
3. You will be redirected to the online payment portal.
4. Enter your account number and last payment amount to access your account.
5. Choose the payment method you prefer (credit/debit card or e-check).
6. Enter the payment amount and complete the payment process.
7. Print or save your receipt for your records.

Pay Water Bill by Phone

To pay your water bill over the phone, call the City of Grand Prairie’s Water Service department at (972) 237-8055. Follow the prompts to make a payment using your credit/debit card or e-check.

Pay Water Bill by Mail

To pay your water bill by mail, send a check or money order along with the payment coupon to:

City of Grand Prairie
Water Service Department
P.O. Box 5226
Grand Prairie, TX 75052-5226

Make sure to include your account number on the check or money order.

Pay Water Bill In Person

To pay your water bill in person, visit the City of Grand Prairie’s Water Service department located at:

200 S. Main St.
Grand Prairie, TX 75050

You can make a payment using cash, check, or credit/debit card.

Frequently Asked Questions

1. What forms of payment are accepted?

The City of Grand Prairie accepts credit/debit cards (Visa, Mastercard, and Discover) and e-checks.

1. Can I make a partial payment?

No, the City of Grand Prairie does not accept partial payments. You must pay the full amount due on your water bill.

1. Is there a late fee if I don’t pay my water bill on time?

Yes, a late fee of 10% will be charged on the unpaid balance if your payment is not received by the due date.

1. Can I set up automatic payments for my water bill?

Yes, you can set up automatic payments through the City of Grand Prairie’s online payment portal.

1. Can I receive assistance with my water bill if I’m having financial difficulties?

Yes, the City of Grand Prairie offers a Water Bill Assistance Program for eligible residents who are experiencing financial hardship. You can contact the Water Service department for more information.

Conclusion

Paying your water bill in the City of Grand Prairie is straightforward and can be done using various methods. Remember to always use the official links provided by the City of Grand Prairie to avoid any potential scams or security risks. If you have any questions or concerns, you can contact the Water Service department for assistance.