Online Utility Bill Payments – City of Bay City, MI

Are you looking for a convenient and secure way to pay your utility bills in Bay City, MI? Look no further! The City of Bay City offers two easy ways to pay your utility bills online.

Option 1: Online Utility Bill Payments

You can make online payments through the City of Bay City’s official website. Simply follow these steps:

1. Go to the City of Bay City’s website: https://www.baycitymi.org/
2. Click on the “Online Utility Bill Payments” link in the “Quick Links” section.
3. Enter your account number and password to log in.
4. Choose the payment method you prefer (E-Check or Credit/Debit Card).
5. Enter the payment amount and confirm the payment.
6. Print or save your receipt for your records.

Option 2: Utility Bill Payments by Phone

If you prefer to pay over the phone, you can call the City of Bay City’s Utility Customer Service department at 1-989-894-8104, option 7. Have your account number and payment information ready.

In-Person Payments

If you prefer to pay in person, you can visit the Utility Customer Service department at 301 Washington Avenue, Suite 106, Bay City, MI 48708. Payment drop boxes are also available inside and outside the building.

Automatic Bank Draft

You can also sign up for automatic bank draft to ensure your payments are made on time, every time. Contact the Utility Customer Service department at 1-989-894-8104, option 7, for details.

Benefits of Online Utility Bill Payments

Paying your utility bills online has several benefits:

• Convenience: You can pay your bills anytime, anywhere with an internet connection.
• Security: Online payments are secure and protected by encryption.
• Efficiency: Paying online saves time and eliminates the need for physical visits or phone calls.
• Record-keeping: You can print or save your receipt for easy record-keeping.

Helpful Tips and Resources

• Make sure to have your account number ready when paying online or over the phone.
• Payments made after 5 PM will be processed the next business day.
• If you are making a payment on a shut-off notice, you must change the date on the payment screen to be today’s date.
• Contact the Utility Customer Service department at 1-989-894-8104 for any questions or concerns.

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Conclusion

Paying your utility bills has never been easier with the City of Bay City’s online payment options. Choose the method that works best for you and make your payments quickly and securely. If you have any questions or concerns, don’t hesitate to contact the Utility Customer Service department.