Citi Cards Bill Pay: A Step-by-Step Guide

Introduction

Welcome to Citi Cards Bill Pay! In this guide, we will walk you through the process of paying your Citi credit card bills online. We’ll cover the two different ways to pay your bills using the Citi website and mobile app. First, we’ll discuss how to pay your bills through the Citi website, and then we’ll cover how to pay using the Citi mobile app.

Paying Your Citi Credit Card Bill Online

Option 1: Paying through the Citi Website

To pay your Citi credit card bill online, follow these steps:

1. Go to the Citi website at www.citi.com.
2. Click on the “Log In” button at the top right corner of the page.
3. Enter your Citi credit card login details, including your username and password.
4. Click “Log In” to access your account.
5. Once you’re logged in, click on the “Accounts” tab at the top menu.
6. Select the credit card account you want to pay.
7. Click on the “Make a Payment” button.
8. Choose the payment method you want to use:
   • You can choose to pay using your bank account, another credit card, or a Citi checking account.
   • If you choose to pay using your bank account, you’ll need to enter your bank’s routing number and account number.
   • If you choose to pay using another credit card, you’ll need to enter the credit card number and expiration date.
   • If you choose to pay using a Citi checking account, you’ll need to enter the checking account number and routing number.
9. Enter the payment amount and payment date.
10. Review your payment details and click “Submit” to complete the payment.

Option 2: Paying through the Citi Mobile App

To pay your Citi credit card bill using the Citi mobile app, follow these steps:

1. Download the Citi mobile app from the App Store or Google Play Store.
2. Install the app and launch it on your device.
3. Log in to your Citi account using your username and password.
4. Tap on the “Accounts” tab at the bottom menu.
5. Select the credit card account you want to pay.
6. Tap on the “Make a Payment” button.
7. Choose the payment method you want to use:
   • You can choose to pay using your bank account, another credit card, or a Citi checking account.
   • If you choose to pay using your bank account, you’ll need to enter your bank’s routing number and account number.
   • If you choose to pay using another credit card, you’ll need to enter the credit card number and expiration date.
   • If you choose to pay using a Citi checking account, you’ll need to enter the checking account number and routing number.
8. Enter the payment amount and payment date.
9. Review your payment details and tap “Submit” to complete the payment.

Troubleshooting and Additional Information

If you encounter any issues during the payment process, you can contact Citi’s customer service at 1-800-950-5114 (for personal credit cards) or 1-800-727-7979 (for business credit cards).

You can also check the Citi website or mobile app for frequently asked questions and tutorials on how to make payments.

Conclusion

That’s it! With these simple steps, you can easily pay your Citi credit card bills online. Remember to always review your payment details carefully before submitting your payment to ensure that everything is accurate and complete.

If you have any further questions, don’t hesitate to contact Citi’s customer service. They’re always ready to help you with any concerns or issues you may have.

Happy paying!