Paying Your Bill at CHKD: A Guide to Understanding Your Options

Introduction

At Children’s Hospital of The King’s Daughters (CHKD), we understand that paying your bill can be a stressful and overwhelming experience. That’s why we’ve made it our mission to provide you with the necessary resources and information to make the process as seamless as possible. In this guide, we’ll walk you through the steps to pay your bill online, over the phone, or in person. We’ll also address some frequently asked questions about billing and insurance to help you better understand your options.

Paying Your Bill Online

One of the easiest ways to pay your bill is through our online portal. To get started, simply visit our website at www.chkd.org/billing and click on the “Pay Your Bill” button. From there, you’ll be prompted to log in or create an account. Once you’ve successfully logged in, you’ll be able to view your bill and make a payment using a credit or debit card.

If you’re unable to pay your bill in full, don’t worry. We offer flexible payment plans to help make paying your bill more manageable. Simply click on the “Payment Plans” tab to view our available options.

Paying Your Bill Over the Phone

If you prefer to pay your bill over the phone, you can do so by calling our billing office at (757) 668-8931. Our office hours are Monday through Friday from 8:00 AM to 5:00 PM. Please have your account number and payment information ready when you call.

Paying Your Bill In Person

If you’d prefer to pay your bill in person, you can do so at any of our CHKD locations. Simply bring your bill and payment method with you to the location of your choice. Our friendly staff will be happy to assist you with the payment process.

Frequently Asked Questions About Billing and Insurance

At CHKD, we understand that billing and insurance can be confusing. That’s why we’ve compiled a list of frequently asked questions to help you better understand your options.

Q: What types of insurance does CHKD accept?
A: We accept most major insurance plans, including Medicaid and Medicare. Please contact your insurance provider to confirm coverage.

Q: What if I don’t have insurance?
A: We offer financial assistance programs for patients who are uninsured or underinsured. Please contact our billing office for more information.

Q: Can I pay my bill in installments?
A: Yes, we offer flexible payment plans to help make paying your bill more manageable.

Q: Can I use a credit or debit card to pay my bill?
A: Yes, we accept credit and debit cards for online payments.

Q: Can I pay my bill over the phone?
A: Yes, you can pay your bill over the phone by calling our billing office at (757) 668-8931.

Q: Can I pay my bill in person?
A: Yes, you can pay your bill in person at any of our CHKD locations.

Q: How can I get help with my bill?
A: If you have questions or concerns about your bill, please contact our billing office at (757) 668-8931.

Conclusion

At CHKD, we’re committed to providing our patients with the highest level of care. That’s why we’ve made it our mission to make the billing process as easy and stress-free as possible. Whether you choose to pay your bill online, over the phone, or in person, we’re here to help every step of the way. If you have any questions or concerns, don’t hesitate to contact us. We’re always here to help.