Paying Your Chelan PUD Bill: A Guide

As a customer of Chelan PUD, paying your bill is easy and convenient with the various payment options available. In this guide, we will go over the different ways to pay your bill and answer any questions you may have.

Paying Online

The easiest and most convenient way to pay your Chelan PUD bill is online. You can pay online anytime, day or night, using your computer or mobile device. Simply visit the Chelan PUD website, click on the “My PUD Services” tab, and select “Pay My Bill.” From there, you can log in to your account using your username and password or use the quick pay option, which allows you to pay without logging in.

Once you are logged in, you can view your current bill, make a payment, and even set up automatic payments for future bills. You can also view your payment history and see when your payments have been processed.

Paying by Phone

If you prefer to pay your bill over the phone, you can do so by calling (509) 661-8729. This automated service is available 24/7 and allows you to pay your bill quickly and easily using your VISA or MasterCard.

You can also use this phone number to speak with a customer service representative if you have any questions or concerns about your bill. They are available to assist you Monday through Friday from 8 am to 5 pm.

Other Payment Options

In addition to paying online or by phone, Chelan PUD offers several other payment options. These include:

• Automatic Payments: This option allows you to pay your bill automatically each month using your checking account or credit card. You can enroll in automatic payments by logging into your account online or by calling (509) 661-8002.
• Equal Pay Plan: This plan allows you to make payments in the same amount each month, eliminating the need to pay higher bills in the winter when energy costs typically increase due to heating. You can enroll in the Equal Pay Plan by calling (509) 661-8002.
• 24-Hour Payment Drop Boxes: If you prefer to pay your bill in person, you can use one of Chelan PUD’s 24-hour payment drop boxes located at their offices in Wenatchee, Chelan, and Leavenworth. Please note that cash payments are not accepted in the drop boxes.

Frequently Asked Questions

Here are some frequently asked questions about paying your Chelan PUD bill:

Q: Can I pay my bill using a credit card?
A: Yes, you can pay your bill using a VISA or MasterCard online, over the phone, or in person at one of Chelan PUD’s offices.

Q: Can I set up automatic payments for my bill?
A: Yes, you can enroll in automatic payments online or by calling (509) 661-8002. This will allow you to pay your bill automatically each month using your checking account or credit card.

Q: Can I pay my bill in person?
A: Yes, you can pay your bill in person at one of Chelan PUD’s offices using a check or credit card. Cash payments are not accepted.

Q: Can I view my payment history online?
A: Yes, you can view your payment history online by logging into your account and selecting “Payment History.”

Conclusion

Paying your Chelan PUD bill is easy and convenient with the various payment options available. Whether you prefer to pay online, over the phone, or in person, Chelan PUD has a payment option that works for you. If you have any questions or concerns about your bill, you can contact Chelan PUD’s customer service department for assistance.