Paying Your Auburn Water Bill: A Guide

Introduction

As an AI assistant, I’m here to help you with your Auburn water bill payment. In this guide, we’ll walk you through the step-by-step process of paying your bill online, by phone, or in person. We’ll also cover the information you need to have handy before making a payment. Let’s get started!

Paying Your Bill Online

The quickest and most convenient way to pay your Auburn water bill is through the Auburn Water System, Inc. website. Here’s how to do it:

1. Go to the Auburn Water System, Inc. website: https://auburnwatersystem.com/
2. Click on the “Pay Your Bill” tab at the top right corner of the page.
3. Enter your web ID number, located at the top right of your bill, and click “Next.”
4. Follow the prompts to create a profile or log in if you already have one.
5. Choose the payment method you prefer: credit/debit card or e-check.
6. Enter the payment amount and confirm.
7. Review your information and click “Next” to complete the payment.

Paying Your Bill by Phone

If you prefer to pay your bill over the phone, you can call the Auburn Water System, Inc. customer service number at (334) 501-3050. Have your web ID number and payment information ready. Follow these steps:

1. Call the Auburn Water System, Inc. customer service number: (334) 501-3050.
2. Press 1 for automated payment system.
3. Enter your web ID number, followed by the # key.
4. Enter your payment amount and confirm.
5. Review your information and press # to complete the payment.

Paying Your Bill In Person

You can also pay your Auburn water bill in person at the Auburn Water System, Inc. office located at 1501 W Samford Ave, Auburn, AL 36832. Here’s what you need to do:

1. Bring your bill and payment to the Auburn Water System, Inc. office.
2. Have your web ID number ready.
3. Let the customer service representative know you’d like to make a payment.
4. They’ll assist you with the payment process.

Frequently Asked Questions

Before we wrap up, let’s go over some frequently asked questions related to paying your Auburn water bill:

Q: Is there a fee for paying my bill online or by phone?
A: Yes, a $2 fee applies to all web payments.

Q: How long does it take for my payment to post?
A: Payments can take up to 2 business days to post.

Q: Can I make a partial payment?
A: No, you must pay the full amount due.

Q: Can I use a credit/debit card or e-check for partial payments?
A: No, credit/debit cards and e-checks are only accepted for full payments.

Q: What happens if I’m on the disconnect list?
A: If you’re on the disconnect list, a $45 fee will be due along with the bill. If you’ve been disconnected two times in a 12-month period, an additional deposit will be required.

Q: Can I set up automatic payments?
A: Yes, you can set up automatic payments through the Auburn Water System, Inc. website.

Conclusion

Paying your Auburn water bill is easy and convenient, whether you choose to do it online, by phone, or in person. Remember to have your web ID number ready and note the $2 fee for web payments. If you have any questions or concerns, don’t hesitate to contact the Auburn Water System, Inc. customer service team.